Application Analyst, Res Professional Billing

Company: Health Choice Network Inc
Location: Miami
Posted on: May 16, 2022

Job Description:

Job DescriptionWe're a family of health centers, supported by a family of Associates. For over 25 years, Health Choice Network (HCN) has been an employer of choice in South Florida, supporting health centers, patients, and the communities they serve. We are one of the first successful health center-controlled networks and our success is due largely to our Associates and their commitment to advancing our mission to improve the health status of our communities.Do you want to join an organization that believes in empowering their most precious resource, their Associates? Are you innovative and results driven? HCN is looking for talented, qualified individuals to join our rapidly expanding, first-class team.Position Summary:This position is responsible to serve as the primary support contacts for each application. Analysts will coordinate all issues that arise during the project for their specific areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Position Responsibilities

• Acts as the primary support contact for application's end-users
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them
• Guides and creates workflows including design, build, and testing the system
• Analyzes technical issues associated with EHR
• Identify and implement requested changes to the team
• Serves as a liaison between end users' workflow needs and implementation staff
• Maintains regular communication with EHR representatives, as well as participating in weekly project team meetings.
• Works with EHR Representatives and Organization's business community, and end-users to ensure the system meets the organizations business needs
• Participates in training and working with end users
• Documenting troubleshooting and resolutions via ticketing system
• Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, and upcoming milestones.
• Maintains HIPAA compliance.
• Other duties may be assigned. Skills, Abilities and Requirements
  • In depth knowledge of the software
  • EHR Certification in key business area, Preferred
  • Knowledge of developing strategic business plans.
  • Strong ability to convey technical information to non-technical customers and good listening to translate in the other direction.
  • Proven leadership capabilities including track record of creating and implementing innovative solutions to meet high-pressure organizational needs that focus on Customer Service excellence.
  • Knowledge on Population Health, Community Health, and Public Health.
  • Knowledge of healthcare industry, healthcare information systems, and practices. Health Choice Network is an equal opportunity/affirmative action employer and complies with all federal and state laws, regulations and executive orders regarding affirmative action requirements in all programs. HCN is a drug-free workplace.

Keywords: Health Choice Network Inc, Miami , Application Analyst, Res Professional Billing, Accounting, Auditing , Miami, Florida