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Billing Administrator

Company: Svetness Personal Training
Location: Miami
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: Job DescriptionWhy Join Us?The Billing Administrator is part of our success. We hire people with passion, drive, and a vision for the future.Our environment is comfortable, proactive and fast-paced. We offer transparency, feedback and acknowledge thatthe hard work our associates put in makes our goals a reality.Position: Billing Administrator

  • Provide support for all aspects of the company's billing operations
  • Ensure that all services provided to customers are billed accurately and in a timely manner
  • Ensure customer satisfaction through timely resolution of customer-initiated billing inquiries
  • Perform quality assurance on monthly billing cycles
  • Research and provide resolution for customer-initiated billing disputes
  • Provide support for the company's revenue assurance activities
  • Understand the company contract the clients sign for personal training services
  • Know the reasons a client can and cannot cancel service with the company
  • Run reports for declined transactions and call/email clients to make payments for past due accounts
  • Send invoices to clients for past due accounts
  • Work with collections vendor to submit overdue accounts that are 3 months or more in arrears
  • Learn internal software system in order to understand the clients account statusREQUIREMENTS:
    • Ability to prioritize efforts that drive revenue and cash flow
    • Attention to detail
    • Adapt quickly to in-house tools and processes
    • Positive attitude
    • Flexibility to take on additional tasks while meeting daily and weekly deadlines
    • Must have excellent writing skills
    • Excellent communication skills to speak with clients to resolve problems
    • Strong negotiation skills to keep contracts from cancellation
    • Communicate effectively with management
    • Able to multi-task between phone calls, email and interoffice requests
    • Solve problems on your own and request support from management when only necessary
    • Able to work well with all office employessJob Type: Full-time

Keywords: Svetness Personal Training, Miami , Billing Administrator, Accounting, Auditing , Miami, Florida

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