Billing Administrator

Company: Svetness Personal Training
Location: Miami
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: Job DescriptionWhy Join Us?The Billing Administrator is part of our success. We hire people with passion, drive, and a vision for the future.Our environment is comfortable, proactive and fast-paced. We offer transparency, feedback and acknowledge thatthe hard work our associates put in makes our goals a reality.Position: Billing Administrator

• Provide support for all aspects of the company's billing operations
• Ensure that all services provided to customers are billed accurately and in a timely manner
• Ensure customer satisfaction through timely resolution of customer-initiated billing inquiries
• Perform quality assurance on monthly billing cycles
• Research and provide resolution for customer-initiated billing disputes
• Provide support for the company's revenue assurance activities
• Understand the company contract the clients sign for personal training services
• Know the reasons a client can and cannot cancel service with the company
• Run reports for declined transactions and call/email clients to make payments for past due accounts
• Send invoices to clients for past due accounts
• Work with collections vendor to submit overdue accounts that are 3 months or more in arrears
• Learn internal software system in order to understand the clients account statusREQUIREMENTS:
  • Ability to prioritize efforts that drive revenue and cash flow
  • Attention to detail
  • Adapt quickly to in-house tools and processes
  • Positive attitude
  • Flexibility to take on additional tasks while meeting daily and weekly deadlines
  • Must have excellent writing skills
  • Excellent communication skills to speak with clients to resolve problems
  • Strong negotiation skills to keep contracts from cancellation
  • Communicate effectively with management
  • Able to multi-task between phone calls, email and interoffice requests
  • Solve problems on your own and request support from management when only necessary
  • Able to work well with all office employessJob Type: Full-time

Keywords: Svetness Personal Training, Miami , Billing Administrator, Accounting, Auditing , Miami, Florida