Personal Banking Associate
Company: Grove Bank & Trust
Location: Miami
Posted on: August 6, 2022
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Job Description:
Job Description SUMMARY:Provides administrative support to
Personal Banking Officers and Branch Management. Performs a variety
of client services duties in support of Branch account servicing
and sales efforts. Performs other related duties as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs Teller transactions as necessary. Ensures accurate and
timely processing of basic and routine retail banking transactions
for personal and commercial customers. Balances daily work in
accordance with established policies and procedures. Acts as the
Main Branch receptionist. Greets, assists and/or directs walk-in
clients to the proper department or employee.
Assists the Personal Banking Officers and Branch Management in the
administration and client account servicing including but not
limited to account changes, debit card orders and wire
transfers.
Provides administrative support to Branch team in the new account
opening process. Ensures compliance and proper documentation
requirements are met in adherence to internal policies and
procedures during the new account opening process and service
transactions.
Supports the Branch with the sales marketing efforts. May
participate in sales campaigns and assists with in-house marketing
events.
Performs Teller transactions as necessary. Ensures accurate and
timely processing of basic and routine retail banking transactions
for personal and commercial customers. Balances daily work in
accordance with established policies and procedures.
Provides Safe Deposit Box client service including admitting
clients to Safe Deposit Box vault, opening new accounts, closing
accounts, making changes, inventory, and balancing.
Provides support to Online Banking department as necessary.
EDUCATION and/or EXPERIENCE:High school diploma or GED equivalent;
two years of retail banking related experience including Teller or
retail banking client service experience. Excellent customer
service and communication skills with the ability to interact
effectively with clients by phone or in person in a dynamic work
environment. Strong knowledge and understanding of standard bank
products, policies and procedures. Multi-task oriented with strong
organizational skills. Computer proficient in Outlook, MS Word and
Excel.
All candidates for hire will undergo a credit and criminal
background check. Only qualified candidates will be contacted.
Grove Bank & Trust is a drug-free workplace and an AA/Equal
Opportunity Employer - Minorities/Female/Veteran/Disability.
Keywords: Grove Bank & Trust, Miami , Personal Banking Associate, Accounting, Auditing , Miami, Florida
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