Billing Specialist
Company: Cliff Berry, Inc.
Location: Miami
Posted on: January 25, 2023
Job Description:
Are you looking for an opportunity to join a stable and rapidly
growing company where employees are our number one asset? Are you
looking for a career that rewards your accomplishments with
opportunity and compensation? Do you want to do more in your career
and learn a broader skill set in Environmental Services industry?
If so, we are looking for YOU.Cliff Berry, Inc. has been a leader
in providing comprehensive environmental services for local,
national, and international customers since 1958. We assist our
customers in developing programs that are cost effective and
minimize risk to the environment. We are looking for individuals
with a good attitude and who have a proven track record for
delivering outstanding customer service.We have a great opportunity
for a qualified Billing Specialist with a background handling
internal and external customers directly either electronically, or
via telephone and responds promptly and efficiently to all customer
inquiries while providing an exceptional customer service
experience. Under general supervision, this role performs skilled
technical billing assistance, creates work orders and POs, and
enters various data into financial tracking system; generates and
maintains a variety of routine reports related to utility billing;
processes and maintains customer paymentsThis position is located
in the Miami, FL office of Cliff Berry, Inc. (CBI).Essential
Duties:
- Answer and respond to all incoming phone calls and emails made
to the department in a timely and efficient manner.
- Assists customers via phone or email; sends invoices for
payment as well as notification for collection of monies for
current and past due accounts.
- Creates billing work orders for all CBI customers and various
clerical functions as assigned.
- Able to perform under pressure and meet deadlines for monthly
billing
- Follows up with customers on past due payments and resubmits
invoices as needed.
- Responsible for creating billing work orders for Drivers for
all customer pick-ups.
- Ensures customer set up forms are completed accurately
- Creates, matches, request approvals and receives all work order
related Pos.
- Creates job packet in SAP; processes credit cards; verify BP in
SAP, if not contact Accounting Rep for line of credit or payment
terms; once orders are approved, provide information to the
driver.
- Maintain department files on a daily basis.
- This role serves as a backup to the Customer Service Team on an
as needed basis.Required skills:
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails
daily
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situationThe ideal
candidate:
- Two (2) years working experience in a billing specialist or
similar role
- Excellent written, verbal and listening communication
skills
- High school education or equivalent
- Previous knowledge of SAP and customer service procedures
- Proficiency in Microsoft Word and Outlook
- Ability to multi-task in a fast-paced environment
- Possess strong attention to detail
- Function independently and in a group settingFor over 64 years,
CBI has been the industry leader in environmental services and
hazardous waste management. Our markets extend throughout Florida
with strategic locations including: Ft. Lauderdale, Miami,
Jacksonville, Cape Canaveral, Ft. Pierce, Tampa, and Orlando.We are
an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender
identity, status as a veteran, and basis of disability or any other
federal, state or local protected class.
Keywords: Cliff Berry, Inc., Miami , Billing Specialist, Accounting, Auditing , Miami, Florida
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