COLLECTION SPECIALIST - PINECREST OFFICE
Company: First Bank
Location: Miami
Posted on: May 28, 2023
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Job Description:
Collection Specialist Job Summary: Following established
guidelines to work in conjunction with the Auto and Residential
collection of all delinquent loan accounts, locate people and
maintain loan delinquency ratios and portfolio integrity. Essential
Responsibilities: -Responsible for the collection of payments of
the loan portfolio (residential, home equity line of credit,
unsecured consumer loans, indirect and direct car loan payments.)
-Review daily queue in Premier Collections system to identify all
loans over 16 days past due -Contacting borrowers to collect past
due payments, locate borrowers as needed -Update in Premier
Collection system customers contact to ensure accurate information
for customer including, telephone numbers and addresses on all past
due loans -Initiates the residential restructuring process by
referring the loan to SAG officer -Initiates the auto loans workout
if needed to assist customers -Responsible for providing assistance
to the collection's manager in any foreclosure matters -Responsible
for providing assistance to the collection's manager and/or
co-works as needed -Identify any loans over 30 days delinquent that
arerenegotiated debtto collection manager -Collectors will order
the demand letters thru the old collection system in Navigator on
all accounts with 30 days past due for all residential, consumer
and auto are order in Premier Collection system -Collectors will be
responsible for mailing all demand letters accordingly, regular and
certified mail also writing in Premier Collections System that
letters have been send out with amount accordingly for all type of
loans -Identify loans for foreclosure filing, must complete
pre-foreclosure worksheets -Identify loans to assign for
repossession and complete the assignment order form after demand
letters expired Physical Demands, Education and Skills: The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions. Specific vision abilities by this job include close and
distance vision. While performing the duties of this job, the
employee is regularly required to sit, use hand to finger, handle,
or feel and talk and hear. The employee is occasionally required to
sit for prolonged period of time, walk and bend. May need to bend
and lift heavy files or boxes up to 40 pounds, and deal with heavy
cabinet drawers.Stress varies with peak and slow periods. Deviation
of normal or customary working schedule may be required according
to department workload. -Good verbal and written communication
skills -Attention to detail -Effective Human Relations -Ability to
accomplish the duties through the use of the computer and general
office equipment -Good understanding of loan documentation criteria
-Basic Mathematical Skills -Able to be in the seating position for
long continuous periods of time, stress varies with peak and slow
period -Banking experience -Ability to generate reports if needed
by using the computer system (Excel, Power Point, Microsoft Words,
etc...) -Good attendance and punctuality are requirements for a
satisfactory performance of the department. -Able to cross-training
all areas of the Collection Department -Able to work Friday and/or
Saturday in accordance to the branches schedules if needed
Disclaimer The above statements are intended to describe the
general nature and level of work being performed by people assigned
to this job.They are not indented to be an exhaustive list of all
responsibilities, duties, skills required of personnel so
classified.The reporting relationship may not reflect the most
recent changes to the corporate reporting structure.
EOE/D/V/M/F/DFWP
Keywords: First Bank, Miami , COLLECTION SPECIALIST - PINECREST OFFICE, Administration, Clerical , Miami, Florida
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