COLLECTION SPECIALIST - PINECREST OFFICE

Company: First Bank
Location: Miami
Posted on: May 28, 2023

Job Description:

Collection Specialist Job Summary: Following established guidelines to work in conjunction with the Auto and Residential collection of all delinquent loan accounts, locate people and maintain loan delinquency ratios and portfolio integrity. Essential Responsibilities: -Responsible for the collection of payments of the loan portfolio (residential, home equity line of credit, unsecured consumer loans, indirect and direct car loan payments.) -Review daily queue in Premier Collections system to identify all loans over 16 days past due -Contacting borrowers to collect past due payments, locate borrowers as needed -Update in Premier Collection system customers contact to ensure accurate information for customer including, telephone numbers and addresses on all past due loans -Initiates the residential restructuring process by referring the loan to SAG officer -Initiates the auto loans workout if needed to assist customers -Responsible for providing assistance to the collection's manager in any foreclosure matters -Responsible for providing assistance to the collection's manager and/or co-works as needed -Identify any loans over 30 days delinquent that arerenegotiated debtto collection manager -Collectors will order the demand letters thru the old collection system in Navigator on all accounts with 30 days past due for all residential, consumer and auto are order in Premier Collection system -Collectors will be responsible for mailing all demand letters accordingly, regular and certified mail also writing in Premier Collections System that letters have been send out with amount accordingly for all type of loans -Identify loans for foreclosure filing, must complete pre-foreclosure worksheets -Identify loans to assign for repossession and complete the assignment order form after demand letters expired Physical Demands, Education and Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities by this job include close and distance vision. While performing the duties of this job, the employee is regularly required to sit, use hand to finger, handle, or feel and talk and hear. The employee is occasionally required to sit for prolonged period of time, walk and bend. May need to bend and lift heavy files or boxes up to 40 pounds, and deal with heavy cabinet drawers.Stress varies with peak and slow periods. Deviation of normal or customary working schedule may be required according to department workload. -Good verbal and written communication skills -Attention to detail -Effective Human Relations -Ability to accomplish the duties through the use of the computer and general office equipment -Good understanding of loan documentation criteria -Basic Mathematical Skills -Able to be in the seating position for long continuous periods of time, stress varies with peak and slow period -Banking experience -Ability to generate reports if needed by using the computer system (Excel, Power Point, Microsoft Words, etc...) -Good attendance and punctuality are requirements for a satisfactory performance of the department. -Able to cross-training all areas of the Collection Department -Able to work Friday and/or Saturday in accordance to the branches schedules if needed Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified.The reporting relationship may not reflect the most recent changes to the corporate reporting structure. EOE/D/V/M/F/DFWP

Keywords: First Bank, Miami , COLLECTION SPECIALIST - PINECREST OFFICE, Administration, Clerical , Miami, Florida