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Marketing IT Consultant

Company: Bazaarvoice
Location: Miami
Posted on: May 6, 2021

Job Description:

Marketing IT Consultant
Remote, North America /IT /Full-time About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in US! This technically savvy process-oriented individual will work closely with business sponsors and end users to support and maintain marketing and sales enterprise applications at Bazaarvoice. This role is part system administrator part analyst. As a system administrator, this person will be responsible for executing the day-to-day support, maintenance, and improvement of various enterprise applications. Under general direction, the candidate will analyze defects and requests for system changes and develop effective solutions that meet the needs of the business. Essential Functions:

  • Effectively test and deploy solutions individually or as part of a project team
  • Follow established processes relating to work assignment, communication, development, deployment etc.
  • Execute solutions design activities such as data mapping, object modeling, page layout design and rule logic definition in coordination with the other Administrators & Developers
  • Demonstrate a passion for solving challenges by leveraging technology solutions
  • Demonstrate excellent oral and written communication skills
  • Demonstrate the ability to be self-motivated and show initiative to take on tasks
  • Demonstrate the ability to provide instruction to audiences of varying technical backgrounds Required Skills and Experience:
    • 3+ years experience in a consulting, IT, or relevant business field
    • 3+ years of hands-on Marketo and Salesforce experience
    • Experience managing and monitoring the Marketo-Salesforce Integration
    • Understanding of common Marketing to Sales lead hand-off processes
    • Experience deliverying marketing automation projects, especially implementations and integrations (CRM, CMS, etc.)
    • Strong understanding of Marketo and Salesforce best practices and functionality
    • Excellent interpersonal and organizational skills
    • Strong problem solving skills
    • Experience working as part of a project team, with proven ability to meet deadlines, prioritize and handle simultaneous requests
    • Experience working with vendors and partners to configure and develop software solutions
    • Bachelor's degree or equivalent experience in Computer Science, MIS, Accounting, or related business discipline Nice to Haves:
      • Salesforce Administrator certification
      • Marketo Certified Expert
      • Experience with SQL
      • Experience with Full Circle Insights
      • Experience with system audits and application support
      • Marketo Certified Associate Why join Bazaarvoice?Customer is key We see our own success through our customers' outcomes.---- We approach every situation with a customer first mindset. Transparency & Integrity--Builds Trust We believe in the power of authentic feedback because it's in our DNA.-- We do the right thing when faced with hard choices.--Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity.-- We love what we do, and because we're laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo.-- We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives.-- We champion what's best for Bazaarvoice before individuals or teams.---- As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.

Keywords: Bazaarvoice, Miami , Marketing IT Consultant, Advertising , Miami, Florida

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