Senior Manager, Simulation Education and Operations
Company: University of St. Augustine
Posted on: November 18, 2023
The mission of the University of St. Augustine for Health
Sciences is the development of professional health care
practitioners through innovation, individualized, and quality
classroom, clinical, and distance education.
The Senior Manager, Simulation Education and Operations provides
vision, leadership, and coordination for the integration of
simulation and other innovative and immersive technology approaches
across the USAHS program curriculum, including interprofessional
education initiatives. S/he collaboratively leads teams to
identify, develop, and implement educationally impactful simulation
events that align with institutional, program, and course
objectives. S/he ensures effectiveness of simulation and related
technologies by developing, implementing, and monitoring assessment
standards. This individual works collaboratively with leadership,
faculty, and staff across the institution to ensure evidence-based
clinical standards and simulation best practices are reflected in
all simulation activities, and to provide support, training, and
mentoring to instructional teams. The Senior Manager is responsible
for oversight of operational management of the CICP on the assigned
campuses, including staff supervision, center oversight,
assessment, and administration of campus-based simulation
activities to ensure academic quality, student learning, and
excellence in customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Simulation Education Leadership
Provides coordination, vision, and collaborative leadership to
develop quality simulations that are aligned with program and
Collaborates with faculty and academic leadership to develop and
integrate standardized simulation experiences and immersive
educational technology approaches consistently across all campus
and course instances.
Collaborates with digital media and instructional design teams to
develop, script, and record media-rich digital learning assets for
Facilitates comprehensive evaluations of CICP initiatives to
promote growth and development.
Reports on program activities, standards, accreditation
requirements, educational concerns, and student/staff
Develops, delivers, and continuously improves the training
opportunities and instructional materials available to faculty,
CICP staff, students, and standardized patients.
Provides both group and individual mentoring of best practices in
simulation and educational technologies to faculty and staff across
CICP Operations Oversight
Oversees the management of the assigned CICP(s), including
oversight of operations, development of and adherence to policies
and procedures, supervision of staff including student workers, and
faculty and learner support.
Coordinates with local campus leadership for the assigned campuses
to ensure staffing, support, and access for the centers and
Manages simulation staff and team activities daily, including human
resources and financial accountabilities.
Conducts performance reviews and works with staff to ensure
professional development and advancement to deliver excellence in
clinical simulation experiences.
Ensures that all campus CICP operational functions, such as
inventory management, equipment maintenance, event scheduling, and
service to faculty and students are centrally coordinated and
Provides oversight for standardized simulation events, and assists
in the coordination, data collection, and assessment for
Ensures standardization of policies, procedures, and CICP
facilities across campuses and delivery modalities.
Creates multi-campus troubleshooting and support documents,
simulator checklists, and preventative maintenance plans for
Collaborates with CICP staff and educational stakeholders to
recruit, train, and assess standardized patients and embedded
OTHER DUTIES AND RESPONSIBILITIES May perform other duties and
responsibilities that management may deem necessary from time to
POSITION IN ORGANIZATION Reports to: Sr. Director of Clinical
Positions Supervised: CICP staff on designated campus (es)
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED To perform this job
successfully an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Incumbents will be evaluated, in part, based on performance of each
essential function. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential functions.
Degree in a health sciences profession, such as Physical Therapy,
Occupational Therapy, Speech Language Pathology, or Nursing.
At least two years of experience utilizing simulation in online,
hybrid, and blended environments.
Experience as faculty or working with faculty as a peer in health
Experience with scaffolding learning experiences, competencies, and
outcomes within an academic curriculum.
Experience in simulation-based education and training, evaluation
of outcomes, patient safety, and implementation of innovative
simulation-based education and training programs necessary, or an
equivalent combination of training and experience preferred.
Must understand the crucial role of simulation education as an
integral part of health science education.
Knowledge of current issues and best practices for simulation in
general and in higher education.
Significant knowledge of and experience with current simulation
technology, pedagogy, best practices, standards, and simulation
Experience in designing and implementing simulation experiences for
students in online, blended, and hybrid programs in higher
Experience providing pedagogical and technical consulting for the
design, development, and implementation of simulation scenarios
across delivery formats.
Experience in facilitating and leading educators in the integration
of simulation into the educational environments.
Experience in the administration of simulation experiences and the
support of faculty teaching utilizing this teaching methodology in
Position requires the ability to work con-currently on several
projects while maintaining details and meeting deadlines.
LICENSURE and/or CERTIFICATION Certification from the Society for
Simulation in Healthcare (CHSE) preferred, but not mandatory.
TRAVEL Position requires at least 20% travel to USAHS campuses.
To perform the job successfully, an individual should demonstrate
the following competencies:
Collaborates - Building partnerships and working collaboratively
with others to meet shared objectives.
Being Resilient - Rebounding from setbacks and adversity when
facing difficult situations.
Instills Trust - Gaining the confidence and trust of others through
honesty, integrity, and authenticity.
Drives Results - Consistently achieving results, even under tough
Innovation - Creating new and better ways for the organization to
Customer Focus - Building strong customer relationships and
delivering customer-centric solutions.
Drives Engagement - Creating a climate where people are motivated
to do their best to help the organization achieve its
People Leadership - Leads by example when it comes to finding and
developing talent, with a focus on talent acquisition strategies,
setting performance targets that raises standards and development
of high potential talent.
WORK ENVIRONMENT Work is performed in a standard office, classroom
and lab environment, and involves operation and maintenance of
skills and simulation equipment, computer equipment, and
educational technology. The role requires standard physical demands
associated with a lab setting, e.g., walking, standing,
communicating, and other physical functions as necessary.
Keywords: University of St. Augustine, Miami , Senior Manager, Simulation Education and Operations, Education / Teaching , Miami, Florida
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