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Corporate Regional Education Manager, Travel Retail Americas

Company: Clinique
Location: Miami
Posted on: December 5, 2019

Job Description:

Corporate Regional Education Manager, Travel Retail Americas Brand: Este Lauder Companies Description Summary: The Corporate Regional Education Manager will help bring the new cross-branded Travel Education program to life in hisher region. The C.R.E.L. will partner closely with the Travel Retail Worldwide New York Office team to ensure that relevant content is created and adapted in a manner that will be used and embraced by the regional team - verbal, printed, and digital. HeShe will lead any initiatives which require information gathering from regional teams and will lead the modifications made to centrally-created content to ensure regional relevance and proper delivery to the field. Responsibilities: Content Creation: Partner with NYO team to ensure that all created and curated content is regionally relevant and meaningful. Advise NYO team on regionally specific topics, such as hero products and regional consumers, which might be different than as communicated by global brands. Initiate requests for regionally necessary content that does not originate from NYO team. Manage relationships with Regional Education teams in order to ensure that all relevant and necessary regional brand information is captured for cross-branded training Work with NYO and translation teams to ensure that all translations maintainretain their intended meaning. Lead development of training facilitation content to ensure that training is engaging, relevant and fun and that the Sales and Education Executives are able to deliver the trainings with excellence Lead content creation and initiate programs for regional social media platforms, such as Workplace @ Facebook, to encourage cross-brand engagement and best-practice sharing. Be the face of corporate education in hisher region, liaising with branded Regional Education Manager to capture new information, updates, launches, campaigns, activities. Train-the-Trainer Deliver training modules (blended training and e-learning) to the trainers of the cross-brandedbrand-agnostic content: the branded Travel Retail Sales and Education Executives Partner with the regional Sales and Education Executives and help assess the cross-branded materials' effectiveness and reception. Provide feedback to NYO for ongoing improvements and new content ideas. Showcase how to best utilize e-learning information. Encourage full team adoption of e-learning tools and work with NYO should complications arise. Ongoing monitoring of KPI's oE-learning quantitative KPI's in conjunction with e-learning lead oQualitative feedback re: delivery and content oSales performance Help devise the optimal mix of blended training and e-learning usage Develop additional ideas to drive adoption of tools andor targeted sales outcomes Program Administration Ensure all users in region have appropriate access for their roles and that users who leave their role have their access deleted. Assist branded and NYO teams in managing gratis and incentives Qualifications Qualifications Background in CPG, Beauty, Personal Care, Luxury Goods with a preference for Beauty sold through distribution channels with salespeople (Department Stores, Specialty-Multi, Free Standing Stores) as opposed to drugstoresuperstore or online-only distribution 7 years related experience Strong preference for prior experience in regional field sales andor education Excellent communication skills, both oral and written, especially for audiences where English is second or third language Exceptional attention to detail Ability to be flexible and grow and change with the role Need to be self-motivated and comfortable with cross-region reporting structure Enthusiastic team-player with high-level of emotional intelligence Ability to be flexible and grow and change with the role Passion for multi-national environments and multi-cultural consumers Travel approximately 30-50% Job: Retail - Corporate Primary Location: Americas-US-FL-Miami Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: ******* We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact ***********************************

Keywords: Clinique, Miami , Corporate Regional Education Manager, Travel Retail Americas, Executive , Miami, Florida

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