Export Manager

Company: Noatum Logistics USA, LLC
Location: Miami
Posted on: November 22, 2020

Job Description:

Export Manager

Job Summary
Develop and maintain an efficient, cost effective export operation. Measure plan to actual and develop and implement corrective action, as necessary. Develop and implement information and administrative systems to support export services and programs. Maintain all facilities and equipment. Develop relationships with local vendors. Train and develop staff to achieve maximum efficiency and effectiveness.

Duties and Responsibilities

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• Develop and direct export department team members to perform all assigned operations functions.
  
• Ensure compliance with government regulations (TSA, US Customs, etc.).
  
• Develop and implement measures, standards, and operational processes to ensure high quality services for customers. Perform regular evaluations of results accomplished.
  
• Ensure the accuracy of data and conduct accurate review and closeout of files.
  
• Implement continuous improvement plans and actions to ensure steady progress is made in export documentation, customer relations, rating, quoting, booking, tracking, and invoicing activities.
  
• Maintain courteous, prompt, and efficient customer relations.
  
• Help select, train, and develop qualified personnel.
  
• Prepare timely management information and reports as specified and requested.
  
• Negotiate shipping rates and submit to Branch Manager for approval when necessary to be competitive.
  
• Oversee the routing and rating of all export shipments booked.
  
• Oversee the pick-up and transfer of shipments with appropriate partners.
  
• Establish and maintain all necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel. Maintain all facilities and equipment in a good state of repair.
  
• Ensure compliance with Hazardous Materials regulations.
  
• Ensure all export vendors meet service standards and provide Noatum Logistics with the best possible price and service. Adhere to established credit policies.
  
• Ensure export documentation is accurately processed, distributed, and released to steamship lines, airlines, freight forwarders, customers, and agents in a timely manner.
  
• Develop and maintain successful relationships with local vendors (e.g., steamship line representatives, airlines, freight forwarders, customs brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
  
• Treat proprietary information with the utmost confidentiality and maintain the security of computer systems.
  
• As a joint responsibility with the Branch Manager, develop and maintain an office atmosphere conducive to continual growth of employees.
  
  
  Minimum Requirements
  
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  • Bachelor s degree in business administration, engineering, international transportation and logistics, or related degree.
    
  • 4 to 6 years operational experience in forwarding or other international transportation.
    
  • Knowledge and skill in import/export documentation requirements and preparation.
    
  • Knowledge of state, federal and international applicable laws and regulations (Federal Maritime Commission, Interstate Commerce Commission, U.S. Customs, environmental, import/export, maritime, human resources).
    
  • Excellent interpersonal, communication and presentation skills (written and verbal).
    
  • Effective organization and project management skills.
    
  • Demonstrated successful leadership, supervisory, negotiation, and customer satisfaction skills.
    
  • Ability to effectively resolve customer complaints and problems and restore or maintain business.
    
  • Knowledge and skill in mainframes and PC s, spreadsheets and databases (Microsoft Excel and Access).
    
  • Ability to work effectively in a business environment characterized by complexity, ambiguity and rapid change, with minimal supervision.
    
  • CargoWise experience preferred.
    
    Noatum Logistics Overview
    To serve the surging demands of our customers worldwide, Noatum Logistics is enhancing our global supply chain capabilities. Join our growing team of professionals as we strengthen and expand our core international supply chain services. We are a growing global logistics company with exciting career opportunities in international forwarding, supply chain management, technology, business development, and many more. With operations in Asia, Europe, North Africa, North America, and South America, Noatum Logistics provides you significant opportunities to enhance your career. As you gain experience, develop new skills, and take on greater responsibilities, Noatum Logistics offers you the opportunity to grow with us.
    Along with our global network partners, we provide services in and between all major international trade lanes. With the support of our thousands of logistics professionals, this infrastructure can deliver seamless end-to-end supply chain solutions around the world. Noatum Logistics employees understand that customer service is our priority and at its best when built on a relationship of trust and a thorough understanding of our customers business. We firmly believe we have the best talent in the industry working on our accounts.
    To learn more about Noatum Logistics, www.noatumlogistics.com or www.miq.com.

Keywords: Noatum Logistics USA, LLC, Miami , Export Manager, Executive , Miami, Florida