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Digital Director Visa Token Services

Company: Visa, Inc.
Location: Miami
Posted on: April 8, 2021

Job Description:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind, making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA--- World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be. Job Description The Visa Token Services (VTS) team is part of the Digital Products Team responsible for Tokenization adoption & performance, as well as for identifying the new opportunities that exist within the digital payment landscape, creating strategies using Token artifacts and capabilities that define Visa's participation in those opportunities, and delivering the capabilities required to capture those opportunities. Within that team, the Digital Product Director will work with a diverse set of stakeholders (internal and external) to deliver solutions using Visa Token Service (VTS) successfully into the LAC market. The position will focus on providing the execution of all available use cases, capabilities and improvements that tokenization brings as a platform to digital products into the majority of clients and geographies. This position would be ideal for a candidate with a digital vision and the ambition to change and improve the digital payments landscape with modern platforms, who would be able to articulate use cases journeys and complex capabilities in a very understanding and client centric way that can be easily digested. Responsibilities

  • The successful candidate will continuously review the market landscape to identify new use case opportunities covering different types of payment rails beyond cards, to include ACH, RTP, Swift and new types of networks across clients, start-ups and emerging players, that will position Visa as the market leader
  • Act as a Digital product SME with the ability to understand the platform in its entirety, including, but not limited to, overall architecture, integration options, new networks, connections with other systems and services, related APIs, features and capabilities, implementation nuances, pricing, risks, rules, etc.
  • Identify strategic opportunities for Visa capabilities through an in-depth understanding of the segment and the customer's business needs, leveraging digital opportunities across all product and platforms.
  • Play an active role in our digital strategy with a consumer driven mindset to innovate in the digital arena with new use cases or solutions related to the current infrastructure and the future of payments, bringing innovation and transformation to the digital payments space.
  • Identify new opportunities inside contextual commerce, providing business vision on the latest consumer payment trends and technologies like automatic speech recognition and virtual reality, and how to leverage them into the future of online shopping experiences.
  • Play an important role in the development, planning and execution of global and regional strategic initiatives, pursuing long-term and mid-term goals for the digital landscape.
  • Be responsible for supporting the VTS platform for all types of products and manage the new changes such as SRC, QR, RTP based on Tokenization capabilities.
  • Be responsible for operating plans, annual KPIs and creating plans for the LAC region, based on alignment with sub-regional client-facing teams and close collaboration with the Business Process Operations function.
  • Work with cross-functional teams including sub-regional Digital Solution (DS) teams, government relations, strategy and Client Services teams, in order to support successful deal closure and provide support to clients and internal stakeholders on Visa Token Services (setting goals and planning roll-out activities, maintaining and regularly updating the VTS project pipeline).
  • Drive our token service provider partnerships under the Visa Ready program in order to accelerate the implementation of issuer and token requestor solution capabilities with issuers and relevant domestic ecommerce players, increasing our tokenization footprint across the region.
  • Main responsibilities require excellent communication skills and outstanding aptitude to present current and new capabilities leading to practical business solutions.
  • Proactively educate the Visa organization on Tokenization evolution, new use cases and available capabilities in order to continue to transform the ecosystem and identify market development and partner opportunities. Qualifications
    • Requirements include a minimum of 8+ years progressively responsible experience in product development in ecommerce and mobile payments and/or mobile platforms or in payments systems integration and/or digital payments.
    • The preferred candidate will have a good understanding of the banking and payments landscape in the LAC region.
    • Exceptional interpersonal and presentation skills and a proven ability to influence and communicate effectively across regional and functional lines
    • Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical internal and external audiences, at varying levels of management
    • Ability to work under pressure with tight deadlines and an agile mindset
    • Deep commercial acumen - an understanding of the economics of the client's business and the ways digital products can impact a client's P&L, as well as the commercial drivers of Visa's business
    • Consumer driven mindset - must have an in-depth knowledge of how digital solutions can drive security and reduce friction from the consumer's point of view
    • Knowledge of API integrations and experience in how to build upon that for digital payment products.
    • Team oriented, collaborative, inclusive and flexible style, with the ability to tailor delivery of complex topics to various types of audience at different levels
    • Demonstrated experience in mobile app product management, development, user design, user behavior analysis and optimization
    • Understanding of Web technologies, mobile payments technologies, including NFC, secure elements, contactless payments, QR online/remote payments and in app payments
    • Outstanding written and verbal communication skills (English and Spanish)
    • Excellent MS office skills with outstanding presentation skills
    • Ability to travel as required-- Additional Information Work hours :40 h per week Deliverables :the result of the research must--provide a report with all the information found and the recommendation--and the plan / Road map to execute plan to evolve to Visa Ready Wallet , and include a recommendation on how the migration of the wallet will increase Visa Business.

Keywords: Visa, Inc., Miami , Digital Director Visa Token Services, Executive , Miami, Florida

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