Regional Director, Satellite Practice

Company: University of Miami
Location: Miami
Posted on: April 9, 2021

Job Description:

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet . Transforming Lives The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.CORE JOB SUMMARY The Regional Director, Satellite Practice directs administrative and clinical services for multiple satellite practices within a defined area. This role establishes standards for the practices, monitors the quality of patient care, oversees operations of all practices and ensures practices operate according to established standards.--Key job duties include, directing fiscal planning, accounting, patient accounting, budget and audits, disbursements, personnel management, space planning and management, and inventory control, and assisting directors with physician issues. The incumbent in this position assumes responsibility for the successful management and oversight of all service areas within the assigned satellite offices.--CORE JOB FUNCTIONSDevelops operational plans and provides regular reports to leadership on the status of the satellite office activities in relationship to its annual operational plan. Develops and implements a comprehensive plan to improve patient access to physician and hospital services. Optimizes the patient flow assuring exceptional customer service and patient satisfaction. Establishes policies to appropriately and effectively support high quality and cost-effective patient care. Resolves all patient, physician, staff complaints in accordance with the satellite office and University policies. Works with all UM Heath System clinical sites to assure coordination of services, program development, and optimal integration of services and inter-working relationships. Initiates, manages, and monitors appropriate interventions to ensure compliance with JACHO and licensure requirements. Reviews and acts on regulatory agency reports, and keeps leadership informed. Ensures satellite office compliance with all regulatory requirements, including obtaining and maintaining credentials, certifications, and accreditations needed for operations. Develops and maintains relationships with external constituencies, including working with Development to successfully develop major donors. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS . Education: Bachelor's degree in relevant field Certification and Licensing:N/AExperience: Minimum 8 years of relevant experience Knowledge, Skills and Attitudes

• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate and/or supervise the work of others.
• Ability to lead, motivate, develop and train others.Department Specific Functions:
  • Manages daily operations at assigned satellites and coordinates the work activities and schedules.
  • Ensures provisions of safe, high-quality patient care by the staff.
  • Evaluates performance and recommends candidates for hire, merit increases, promotions, and disciplinary actions.
  • Ensures that office space, supplies, equipment and assistance are provided and maintained appropriately for medical staff and patient care.
  • Ensures that all business functions are operative and that all processes are effectively and efficiently in place. Identifies and implements process improvement changes. Creates goals for clinic operations and ensures that these goals are in line with organizational goals.
  • Maximizes opportunities to manage operating costs.
  • Works closely with Providers and MD Partners ensuring all satellite and company goals are met.
  • Contributes to the writing and revision of company policies, procedures, job descriptions and competencies etc.
  • Maintains an active and/or leadership role in company projects and initiatives and ensures implementation and integration in clinics.
  • Oversees Regional Safety and Compliance for all governing agents in collaboration with other Managers and Directors to include but not limited to: OSHA, Joint Commission, etc.--
  • Creates and maintains an environment of trust, integrity, open communication, teamwork and respect.
  • Works collaboratively with vendors, contractors, building maintenance and others that interact with all regional satellites.
  • Responsible for mentoring, coaching and development of direct reports.
  • Brainstorms action planning in an effort to improve scores of the Patient Experience scores.
  • Works with managers of all satellites in reviewing and analyzing patient satisfaction and developing action plans for improvement.
  • Has superior skills in building relationships with Providers.
  • Relates well to all types of people using diplomacy and tact in team building.
  • Regularly visits and rounds at assigned satellites to assure high visibility and develop trusting relationships with staff and to ensure validation that changes and initiatives are fully engrained.
  • Works collaboratively with department directors/leaders to achieve operational/projects initiatives, goals and outcomes.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:c110 Posted 30+ Days Ago Full time R100043506 About Us A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System have rapidly progressed to become one of the nation's top research universities and academic medical centers in the nation. A private research university with more than 17,000 students from around the world, the University of Miami is focused on creating a future that cuts across geographic, cultural, and intellectual borders. The University comprises 11 schools and colleges serving undergraduate and graduate students in more than 180 majors and programs. The University ranks No. 57 on U.S. News & World Report's 2020 Best Colleges list and ranked No. 49 in the 2020 Wall Street Journal/Times Higher Education College Rankings. Established in 1925 during the region's famous real estate boom, today the University is a major research university engaged in nearly $346 million in research and sponsored program expenditures annually. While the majority of this work is housed at the Miller School of Medicine, investigators conduct hundreds of studies in other areas, including marine science, engineering, education, and psychology. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

Keywords: University of Miami, Miami , Regional Director, Satellite Practice, Executive , Miami, Florida