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Director, Travel Partnerships

Company: Royal Caribbean Cruises Ltd
Location: Miami
Posted on: April 10, 2021

Job Description:

Director, Travel Partnerships in Miami, FL at Royal Caribbean Group Royal Caribbean Group comprises six distinctive companies that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community. Job Description Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. This position is responsible for the overall leadership, management, and strategic developments of our travel procurement team. This role will have the ability to shape the future of air travel and how we create a unique travel experience for our guests. The position oversees a dedicated team of analysts and specialists that specialize in travel analytics and the procurement of air travel. Monitors changes in the airline industry and provides recommendations to our brands. This position is an advisor to the Vice President, Travel Services. The position requires the ability to extract complex volumes of data from disparate systems, cleanse the data, provide clear reporting, and analysis/recommendations on how to deliver the best services for our customers and financial results for the company.-- This position will also provide customer support to internal departments on capital plans, vendor expenditures, supplier analyses, and operational forecasting. Responsibilities: Drives and oversees analysis of current travel spend and optimizes spend across strategic travel providers, creates and supports the sourcing processes (RFP, implementations) Directs the implementation and execution of the air sourcing strategy for corporate, crew and guest travel Establish and maintain relationships with airline partners and focus on enhancing the traveler experience, create joint marketing opportunities and new innovative products Partner with internal departments to ensure we are creating incremental value with our air programs to improve our travelers experience Gathers feedback from other departments, identifies trends and provides recommendations to management on how to improve our service offering Direct the analysis of data, ensure the integrity of the data and present findings to management on a monthly basis, identifying opportunities for compliance improvement and cost containment for air travel Research industry publications to say abreast of changes with our partners and identifies risks and opportunities in order to optimize our contracts Benchmark against global peer companies directly and through trade organizations - compiling best practices and recommending ongoing changes to improve our products Provide project management and continuous training support to headquarters and international offices on airline sourcing initiatives and how will impact the local offices Manage a (U.S. + International) team of data analysts and project management Provides ongoing support in airline fare filing implementations and ensuring we optimize the use of our negotiated agreements Collaborates with IT in ensuring our new agreements can be supported with our inhouse technology Performs other duties as required.-- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management. FINANCIAL RESPONSIBILITIES: Responsible for the airline relationships that produce air revenues in excess of $350M.-- Job Requirements QUALIFICATIONS: Bachelor's Degree Required (MBA preferred) in hospitality management, marketing, business, finance or related field. 8-10 years experience in travel industry, in a highly structured analytical role with emphasis on airline contract negotiations in the cruise air industry, corporate travel, airline or tour operator air department. Revenue Management background highly desired. Ability to present to all levels within the organization-- Demonstrated ability to lead a team that achieves superior results KNOWLEDGE AND SKILLS: Requires excellent oral, written, and presentation communication skills---- Intermediate knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Ability to analyze data with minimal supervision Experience in airline contracts and sourcing methodologies Strong knowledge of Guest Travel Services products.-- Knowledge of GDS systems.-- --Physical Demands: The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. The employee is regularly required to sit, stand, write, review and type reports, compile data, and operate a PC. The employee communicates, listens, compares variables, and assesses information. The employee regularly moves about the office complex, and may climb, descend, lift or move 10 pounds. This position requires mobility to visit all South Florida offices as required.-- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. A high noise level is possible if visiting shipboard or offsite locations. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. If you're interested in career opportunities, but not ready to apply, join our Talent Network to stay connected to us and receive updates on the latest job opportunities and company news. Royal Caribbean Group is an Equal Opportunity Employer.

Keywords: Royal Caribbean Cruises Ltd, Miami , Director, Travel Partnerships, Executive , Miami, Florida

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