Ecommerce Manager

Company: Michael Aram
Location: West Palm Beach
Posted on: January 16, 2022

Job Description:

eCommerce Manager
Michael Aram - WPB Office

THE ROLE
The eCommerce Manager is responsible for driving online sales, promoting the acquisition of new customers while delivering an ever-evolving, best-in-class digital experience for all online visitors. This position will work alongside Marketing, Creative, Planning, Sales, IT, and Customer Care.

RESPONSIBILITIES
Continually merchandise our Retail and Wholesale sites to optimize growth and conversions
Project manage upcoming launches and coordinate deliverables by assembling and cataloging content outputs
Optimize on site messaging, navigation, operations, CX content, and product description pages
Perform site maintenance tasks, such as link quality, product tags, site copy, ADA compliance, digital asset monitoring, FAQ edits, and product updates
Support Performance Marketing and CRM counterparts on segmentation, targeting, and strategy testing
Work alongside Brand Marketing on key initiatives and launches. Ensure that the site experience is connected to seasonal marketing and key partnerships
Support the CX team on operations and omni channel tasks, order fulfillment, post order purchases, customer service, and customer program initiatives.
Support the CRM team on newsletter copywriting and campaign
Work closely with supply chain to ensure that website inventory is accurate and optimized

EXPERIENCE
Proficient in Microsoft Office Suite, especially Excel
Working knowledge of Shopify Plus
Experience with Google Analytics
Knowledge of customer segmentation, website optimization, A/B testing, customer journey optimization, and traffic analysis
Stellar communication, writing and editing skills, with painstaking attention to detail
Confident project manager, collaborator, and multitasker
Pro-active, self-starter
Ability to take initiative, ownership and accountability

THE COMPANY
Michael Aram is an award-winning American artist who has dedicated his career to craft-based design. Although best known for his work in metal, Aram works across all materials with a focus on objects made by hand. Today, over 200 skilled artisans work alongside Aram. Whether from his studio in New York City or India, Aram's attention to detail and creative passion is constant whether he is creating a one of a kind sculpture, a piece of jewelry, or a decorative object. He feels there is a 'vibration' in objects made by hand that is expressed through the immediacy of the making process. Organic shapes made by hand create 'perfectly imperfect' pieces, which Aram maintains

Keywords: Michael Aram, Miami , Ecommerce Manager, Executive , West Palm Beach, Florida