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Program Manager (Remote Eligible)

Company: Celink
Location: Miami
Posted on: January 16, 2022

Job Description:

The Program Manager for the development of our proprietary software is a key strategic role in Celink's success. The Program Manager is responsible for driving the various teams - both internal and external - to manage the development, deployment, and adoption of the modules of the new loan servicing platform. This position will work with Technology Leadership as well as others across the organization to coordinate the work on application development, create and execute against the project plan, proactively mitigate risks, and help manage the software development life cycle from inception to production launch and post production support.

Responsibilities

Work with business and technology leaders and key stakeholders to review and help define objectives and requirements for components of the software
Prioritize requirements and define scope to meet business needs in a timely manner given available resources
Work with Business Owners, Technology Leadership, and project teams to understand how different modules integrate with each other and the larger platform (e.g., logical progression of work, interdependencies, etc.)
Identify, manage, and monitor program wide variables across platform
Report on progress, statues, risks, and next steps for all projects contained within the program to the Sponsors, Business Owners, and Executive Management and all other appropriate parties
Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of new modules, including implementation plan, project schedule, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
Coordinate with Scrum masters, project teams, and Change Management to ensure successful releases in accordance with approved guidelines
Partner with Operations to identify areas in need of improvement to increase organizational efficiency and decrease risks
Formulate and implement plans for recovery, alteration of work or otherwise handling emergencies, disruptions of programs, production or project schedules and unanticipated events
Work with project teams, Business Owners and Finance department to create and track cost-benefit analysis and ROI

Education & Experience

Bachelor's degree from an accredited institution
5+ years of Program Management or Technical Product Management experience in a technology-oriented organization
Proven track record of successfully launching technology solutions with geographically distributed team environment
Extensive experience with Agile methodologies
Project Management Professional (PMP) certification preferred
Experience managing complex software development efforts with high visibility and aggressive timelines
Finance industry experience preferred

Competencies

Anticipate and mitigate project risks to avoid impacts to timelines and deliverables
Strong interpersonal and communication skills to interact with and provide updates across all levels of the organization
Strong written communication skills and facility with PowerPoint
Strong knowledge of JIRA
Assume responsibility and drive ownership for issue resolution
Strong project management skills with the ability to work on and track multiple projects simultaneously
Demonstrated ability to think creatively and strategically when implementing solutions
Technically savvy and able to quickly adjust to changing technologies
Ability to navigate ambiguity

Keywords: Celink, Miami , Program Manager (Remote Eligible), Executive , Miami, Florida

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