Company: Vaco Technology
Posted on: January 16, 2022
As part of the OnCall Air product team, you will be working on
solving the hard problems for our customers.
You will be immersed in a fast-paced outcome-driven environment
where every team member is excited about helping HVAC businesses
grow by saving them time and making their sales teams more
You will have an opportunity to work on not just one, but two
end-to-end products and learn every side of the business from
marketing to engineering.
Responsibilities What does a typical day look like?
Trick question. We're a rapidly growing tech company, and there is
no such thing as a typical day!
But here are some of the things you'll probably be doing in the
first few months:
Help discover real customer problems and match them with the
Manage customer, market, and internal feedback machine
Collaborate with cross-functional teams on defining the best
Prioritize and scope these solutions to ship to customers with the
highest quality and speed
Iterate on the solution by measuring its success and evaluating
future improvement opportunities
Align the whole team around the product mission and sustain the
culture of customer obsession
Qualifications Regardless of education or work history, the Product
Analyst has these core skills:
Excellent ability to express ideas and communicate clearly, whether
it's in a group setting, one-on-one, or in a written form
Proven experience in solving customer problems(operations, support,
Good understanding of software building cycles
Great attention to detail when writing, speaking, or reading
Ability to self-organize and balance priorities
Proficient with Excel or Google Sheet
HVAC or contracting experience is a plus!
Beyond these skills, we care most about your attitude and
Bonus (not required, but nice to have!):
Have previously worked as a product advocate, customer success, or
analyst at a software company
Good UI/UX understanding
Job Benefits As a member of the Watsco team, you'll be a full time
salaried employee with competitive benefits, including 401k,
vacation & paid holidays, health/dental/vision insurance.
Where is the Job Based
This job is officially based out of our Coconut Grove office in
Miami, FL. However, we are currently operating as a remote
business, and anticipate that in 2022 we'll embrace a mix of remote
and hybrid work models.
Full time remote opportunities are considered on a case-by-case
basis, and are currently available for applicants who reside
anywhere in Florida, Texas, North Carolina, and Georgia.
About Watsco & Watsco Ventures
OnCall Air is part of Watsco Ventures, and is proud to be the first
incubated business to emerge from the Ventures group. Watsco
Ventures is a division of Watsco, Inc.
Watsco ( www.watsco.com ) is the largest North American
distribution company in the $80 Billion HVAC Industry, with over
four decades of consistent growth, and annual revenues greater than
$5 billion (NYSE:WSO).
A major engine of Watsco's growth is driven by investments in
technology, including Watsco's innovative mobile and E-Commerce
groups, and the OnCall Air, Alert Labs, and Credit for Comfort
software and IOT businesses.
Keywords: Vaco Technology, Miami , Product Manager, Executive , Miami, Florida
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