Counter Manager - Palm Beach Garden

Company: Clarins USA, Inc.
Location: Miami
Posted on: May 15, 2022

Job Description:

Job Description Ready to bring passion into your career? Clarins USA is not only a fast-growing, leading beauty company, we're also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and the Americas and growth accelerating in Asia, we're looking for a Counter Manager based in Bloomingdale's PALM BEACH GARDEN, FLORIDA.The role: You will direct an award-winning team while communicating effectively with customers in order to develop strategies and build the Clarins business, while creating maximum impact of all at-counter animations and new product introductions.What you'll do: By fulfilling the main mission of this role, you will contribute to all of the 5 pillars of the Group strategy: people-centric, brand-builder, consumer-obsessed, digitally minded, and commitment to responsible beauty.

• Lead through empowerment and teach by example.
• Motivate counter staff to meet daily sales goals and review specific goals for focus products.
• Communicate upcoming in-store events and promotions with all counter staff. Maintain a daily communication log – keep everyone informed of prior events and daily priorities. Assign individual counter maintenance duties.
• Uncover networking/outsourcing opportunities.
• Recruit, develop and retain top talent for the counter. Consistently assess and provide ongoing performance feedback to all levels of the counter team. Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution. Track personal/BA's sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
• Achieve overall retails sales and event goals.
• Ensure all team members are achieving Club Clarins goals. Responsible for promoting our loyalty program. You are:
  • Customer-focused, results-oriented and brand addicted
  • Comfortable demonstrating products on the customer
  • Customer service oriented
  • Confident, positive and self-motivated You have:
    • Prior cosmetics experience
    • Minimum of 4-6 years of successful in-store sales experience, as well as, managerial experience
    • Ability to handle multiple projects, review and prepare event schedules and meet critical deadlines
    • Good interpersonal skills and sales experience
    • Strong sales ability and interpersonal skills
    • Ability to create activity and animation
    • Asian Speaker is a plus (Filipino, Chinese, Korean, Japanese, Vietnamese and Thai) We have:
      • Standout brands: Clarins, My Blend
      • Distinctive, high-quality products and services
      • A longstanding commitment to social, economic and ecological initiatives
      • Growth opportunities
      • Learning & Development
      • An attractive compensation and benefits package If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

Keywords: Clarins USA, Inc., Miami , Counter Manager - Palm Beach Garden, Executive , Miami, Florida