Product Manager, CR/Decisions (Remote Friendly)
Company: Mission Lane
Location: Miami
Posted on: May 16, 2022
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Job Description:
Mission Lane is revolutionizing access to financial tools to
pave a clear way forward for millions of Americans on the path to
financial success. We strive to create solutions no one ever has
before, to redefine the financial industry for the better. Sound
like a mission you could get behind?
Mission Lane is seeking a Product Manager to join our
geographically diverse team. We're looking for you to bring novel,
highly engaging experiences to life for our customers through
creative and non-conventional thinking. This role will deeply embed
with the enterprise technology team focused on our decisioning
platform to understand how to best utilize the capability for
internal optimization and empowered customer experiences. This
includes a focus on customers in a difficult financial state who
are behind on their payments. Mission Lane strives to be an ally
with all of our customers and we strive to offer meaningful
experiences and provide appropriate assistance even during
difficult items. By focusing on our decision platform, this role
will have the opportunity to drive forward improved customer
experience, value for Mission Lane, and overall decisioning
capabilities. If you want to make a lasting impact for customers on
their financial journeys and for a rapidly growing company, this
role is for you.
This is a unique opportunity to contribute at a company that's on
the verge of becoming the household name in financial products for
the 50% of Americans who are not served by traditional financial
institutions.
The impact you'll make:
You'll drive forward our mission of financial inclusion by
optimizing a core platform need and dramatically improving our
customer experiences contingent on more complicated decisioning
flows.
And as a product manager, you'll:
Be a thought leader for the company -- and outside the company ---
innovating and driving exceptional experiences for our
customers
Be a critical part of the Product team, leading and building out
strategy and corresponding roadmap(s)
Be creative and driven to achieve results through 'outside the box'
thinking
Drive results focused on quality customer experience, the growth of
our business, operational efficiency and risk mitigation.
Work closely with stakeholders to deliver in a high quality & high
impact manner.
Be passionate about delivering fair and clear credit to our
customers
Be flexible enough to take on projects crossing job definition
lines (we're a startup, so you will wear more than just a PM
hat)
You'll thrive in this role if you have:
You are customer obsessed, and focus on solving for customer needs
rather than executing against initiatives
3+ years of Product Management experience, managing technical
software products from ideation to rollout and continuous
optimization
1+ years of direct experience in the fraud space, whether in
Fintech or otherwise
A bias toward action and a proven track record of delivering
minimum viable products to market at rapid speed
Persistence and creative 'get it done' approach to ensure
successful outcomes for your product, our customers, our employees,
and our company
Excellent communication skills to lead and inspire teams
A structured problem-solving approach to help a team work through a
wide range of issues
Intellectual curiosity for emerging technologies and engineering
challenges
Ability to actively seek out multiple opinions, yet make
independent decisions and influence positive outcomes
You get bonus points for:
Previous experience driving outcomes in the fintech space
Experience across both backend and frontend development
Delivery of microservice experiences
Quantitative, analytical, and data driven background
Our core tech stack includes:
React Native / React JavaScript / TypeScript / Node.js / Kotlin /
Java / PostgreSQL / Kubernetes / GCP
At Mission Lane, we're looking for people who have the courage to
take on new challenges. If you need accommodations to perform at
your highest potential throughout the application and/or interview
process, don't hesitate to reach out.
We're committed to ensuring our team members have balance in their
lives. Our comprehensive benefits package provides the support you
need to thrive at work and at home.
Work: An engaging culture with access to training programs and
advancement opportunities
Life: Full health, dental, and vision benefits, Flexible Spending
Account (for medical and childcare expenses), paid parental leave,
and a 401k Company Match
Balance: Generous PTO, flexible schedules, a Calm App subscription,
and more.
More about Mission Lane:
Mission Lane is based in the U.S., with offices in Richmond,
Virginia & San Francisco, California. Founded in December 2018,
we've rapidly grown to almost 2 million customers.
It all started with a realization: nearly fifty percent of the
adult population in the U.S. doesn't have access to a clear line of
credit. And by "clear" we mean credit without crazy fees that only
increase debt. Most traditional credit card companies either
overlook or overcharge this group because they have less-than-prime
credit scores or no score at all. We decided this just wouldn't
do.
We understand that everyone doesn't have the same opportunities. We
also know that everyone joins us at different stages of their
financial journeys. Providing access to clear credit was a critical
first step, but our work isn't done. We are actively developing new
products designed to meet our customers where they are, according
to their needs.
We get it - life happens . That's why Mission Lane is hard at work
paving a better way forward.
Just like for our customers, Mission Lane creates opportunities for
our employees to learn, grow, and prosper. We strive to create an
environment that brings out the best in everyone, everyday.
Mission Lane is an Equal Opportunity Employer committed to
diversity and inclusion in the workplace. All qualified applicants
will receive consideration for employment without regard to sex,
race, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, citizenship, pregnancy or
maternity, protected veteran status, or any other status prohibited
by applicable national, federal, state or local law.
Mission Lane is not currently sponsoring new applicant employment
authorization for this position. And please, no third-party
recruiters.
Keywords: Mission Lane, Miami , Product Manager, CR/Decisions (Remote Friendly), Executive , Miami, Florida
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