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United States-EATS Account Manager

Company: Russell Tobin & Associates
Location: Miami
Posted on: June 25, 2022

Job Description:

Russell Tobin & Associates is seeking an -Account Manager -for our Fortune 500 Client for their Miami, FL location. - Position is a 6-month contract role.Job Title: -Account ManagerPay: $34.65/hrRESPONSIBILITIES

  • Leverage multiple resources and knowledge bases (KBs) to navigate complex restaurant reliability problems and reach full resolution
  • Provide thorough, proactive restaurant support using various platforms including email, chat, and phone
  • Troubleshoot account issues, identify root causes, report on insights, and propose scalable solutions to make targeted restaurants more reliable
  • Make recommendations for new or improved contents, both customer-facing (e.g., reliability reports, taking points) and internal operations facing (e.g., errors in the process, overlooked areas)
  • Facilitate the Territory Ops team to execute weekly processes using Google Sheets and QuerybuildersMINIMUM QUALIFICATIONS
    • 1+ years of professional work experience in account management/customer service
    • Proficient in Excel/Google Sheets
    • Bachelor's DegreeRussell Tobin and Associates offers benefit options after 60 days on the assignment. -#CB

Keywords: Russell Tobin & Associates, Miami , United States-EATS Account Manager, Executive , Miami, Florida

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