Assistant Community Association Manager
Company: FirstService Residential
Location: West Palm Beach
Posted on: June 25, 2022
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Job Description:
Position DescriptionPOSITION SUMMARY:This position assists in
the management of properties in accordance with company policies,
proceduresand standards. This individual will develop knowledge and
skill in the areas of lease administration,income/expense
management and administration, physical facilities management and
tenant relations.POSITION RESPONSIBILITIES:---Acquires and
maintains current knowledge of state regulatory agency statutes and
each client'scommunity's documents, policies and
procedures.---Assists with the field activities associated with a
property or group of properties.---Oversees the tracking and
response to tenant service requests.---Maintains tenant relation
program and regular positive communication with each
tenant.---Performs quarterly property inspections.---Coordinates
insurance requirements for properties and associated
vendors.---Responsible for the development preparation and
distribution of tenants' manuals, emergencyprocedures and other
necessary formalized tenant communication.---Responsible for the
preparation of check runs, capital trackers and funds and all other
forms forapproval by Community Association Manager.---Assists in
preparation of monthly reports.---Assists in the development of
operating and capital budgets.---Assumes all other duties and
responsibilities as directed by Community Association
Manager.---Manages tenant relationships to ensure tenant retention
and a high level of service includingtimely and complete resolution
of tenant concerns, coordinating special services and requestsand
conducting formal and informal inspections.---Establishes and
maintain industry contacts and relationships in the property's
marketplacethrough involvement in trade organizations, property
management and real estate associationsand networking opportunities
with vendor outreach and peer groups.---Creates the culture needed
to enhance, promote and execute daily positive interaction
amongmembers of the building management team.---Follows safety
procedures and maintains a safe work environment.---Other duties as
required.X:/Human Resources/Job Descriptions Page 2 of 2 Rev.
07/01/13OPERATING SKILLS, KNOWLEDGE
ABILITIES:Education/Training:---Bachelor's degree (B.A. or B.S.) in
Business or related field from a four-year college oruniversity, or
equivalent combination of education and experience.---CAM license
preferred.Experience/Knowledge/Abilities:---Must possess strong
managerial background.---Two (2) years of experience as an on-site
manager managing the property or buildingoperations, such as staff
and service contracts, tenant retention and tenant improvements
ispreferred.---Strong working knowledge of customer service
principles and practices.---Ability to read, analyze, and interpret
technical procedures, leases, regulations or documentswith a
similar degree of complexity.---Strong interpersonal
skills.---Computer literacy: Proficiency and working knowledge of
Microsoft Office Applications.---Strong customer service and
interpersonal skills required.Special Requirements:---Physical
demands include ability to lift up to 50lbs.---Standing, sitting,
walking and occasional climbing.---Required to work at a personal
computer for extended periods of time.---Talking on the phone for
extended periods of time.---Ability to detect auditory and/or
visual emergency alarms.---On-call 24/7.---Ability to work
extended/flexible hours and weekends based on project
requirement.---Driving when necessary.---Ability to respond to
emergencies on a timely manner.The physical demands described here
are representative of those that must be met by an employee
tosuccessfully perform the essential functions of the job.
Reasonable accommodations may be made toenable individuals with
disabilities to perform the essential functions.DISCLAIMER: This is
not an all-inclusive job description; therefore, management has the
rightto assign or reassign schedules, duties and responsibilities
to this job at any time
Keywords: FirstService Residential, Miami , Assistant Community Association Manager, Executive , West Palm Beach, Florida
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