Director of People Services
Company: Arlo Hotels Head Office
Posted on: August 6, 2022
Arlo Hotels an independent lifestyle hotel is now actively
seeking a dynamic Director of People Services. Are you someone who
is passionate about people, driven by purpose, and clever in your
approach? If so keep on reading!! Here at Arlo we strive to create
a sense of awe that leaves those we touch wanting more".....
Known for its colorful murals, art deco, hip vibe and Miami's best
nightlife scene, Wynwood is the city's most vibrant district and
will be home to Arlo Hotels' next property.
Hopeful street artists come from near and far to tag their names on
the walls of Wynwood; to stand alongside some of the world's
best-known street artists. The surrounding streets of Wynwood
feature warehouses that have been converted to art galleries,
restaurants, late-night bars, artisan shops, and boutique clothing
stores. Just 20 minutes from South Beach, Wynwood offers the ideal
Miami urban escape.
Launching its fifth hotel in the portfolio, Arlo continues to break
ground, literally and figuratively, with the first hotel in the
Wynwood district. The 217-room property, located at 2217 NW Miami
Court, is slated to open in October 2022. The hotel will consist of
9 floors including a Penthouse suite, a spectacular rooftop pool
that will have an outdoor bar, lounge chairs and four cabanas
serving 360 views. The ground floor consists of a lobby lounge,
retail shelves, grab and go bodega, as well as full-serviced
counter lobby bar and restaurant with indoor/outdoor seating. There
will be a separate entertainment area, located on the northeast
side of the property. The 3rd floor will play host to an outdoor
courtyard with a bar and "beer garden", a gallery space that will
concert into two flex spaces, a game room which can be converted
into a private room, interior bar with lounge spaces, a fitness
rom, exterior yoga deck, and a hospitality suite.
To bring the art vibes of Wynwood to the property, Arlo Wynwood
will have interior artwork in collaboration with Indie Walls (an
art curator of new and upcoming local artists) and an exterior
fa--ade which will feature graffiti and artwork by local
This position is responsible for providing People Services (human
resources) leadership in the areas of recruitment & selection,
performance management, succession planning, training, employee
relations, employment legislation, policies & procedures and health
RESPONSIBILITIES AND AUTHORITIES:
--- Provides thoughtful, concise, and strategic advice to the
General Managers, Department Heads, Managers and Supervisors
through all matters related to human resources
--- Uses judgment supported by human resource acumen and practical
--- Assists VP of People Services on maintenance and upkeep of
--- Leads the delivery of human resource policies, practices and
--- Manages the recruitment and selection function for all
managerial and assists hourly positions for NYC properties.
--- Oversees and executes the training and development program -
Cultural Training, Health and Safety Training all other related
--- Assisting in Management of Benefits and 401K Program.
--- Ensures the hotel is operating in full compliance with all
state and federally legislated employment standards, guidelines and
human rights codes.
--- Conducts regular wage/salary reviews and local surveys to
ensure hotels are remaining competitive in the market.
--- Assist the VP of People Services in developing human resources
operations financial strategies by estimating, forecasting, and
anticipating requirements, trends, and variances; aligning monetary
resources; developing action plans; measuring and analyzing
results; initiating corrective actions; minimizing the impact of
--- Assists managers with specific training needs within their
--- Maintains an open door policy for all and acts as a liaison
between employees and managers.
--- Coaches, guides and administers the progressive discipline
process with the Managers/Supervisors up to termination of
--- Establishes and maintains confidential employee files,
maintains accuracy and integrity
--- Champions the Employee Engagement Survey (ESS) process,
interprets the results, and supports the development and
implementation of action plans.
--- Brand Ambassador for Hotel
--- Updates job knowledge by participating in conferences and
educational opportunities; reading professional publications;
maintaining personal networks; participating in professional
--- Multi- property experience an asset
--- Opening or Transition experience an asset
--- 5-7 years' experience in Human Resources with at least 4 years
in a leadership capacity.
--- University/ College Bachelor's Degree
--- Diploma or Certificate in Human Resources Management
--- Service focused, understands the principles and processes
required for providing exceptional, personal service in a timely
--- Strong leadership skills; seasoned coach and mentor
--- Thorough working knowledge of all human resources disciplines
(benefits, compensation, training, recruitment, performance
management, employee relations).
--- Thorough knowledge of and practical experience with relevant
state/federal employment standards.
--- Proven ability to build strong working relationships, internal
and external to the organization
--- Excellent communication and organizational skills
Keywords: Arlo Hotels Head Office, Miami , Director of People Services, Executive , Miami, Florida
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