Food and Beverage Manager
Company: Trump Miami Resort Management LLC
Posted on: August 8, 2022
Job DescriptionPOSITION PURPOSE:Manages, directs and organizes
restaurant operations to maintain high standards of food and
beverage quality, service and marketing to maximize profits through
outstanding guest service.EXAMPLES OF DUTIES:ESSENTIAL
- Interviews, selects, trains, supervises, counsels and
disciplines restaurant staff for the efficient operation of the
outlet. Organizes and conducts pre-shift and department meetings
communicating pertinent information to the staff, such as house
count and menu changes. Schedules and directs staff in their work
- Maximizes restaurant department profitability; implements
effective controls of food, beverage, and labor costs and monitors
the restaurant's budget to ensure efficient operations, including
achieving budgeted revenue and labor expenses. Ensures par stock
levels are maintained [by calculating inventory, ordering,
retrieving and stocking product]. Evaluates cost effectiveness of
all aspects of operation. Develops and implements cost saving and
profit enhancement measures.
- Utilizes computers to accurately charge guests, create forecast
and revenue reports and draft correspondence. Inputs and retrieves
data and changes computer procedures and programs the system
- Moves throughout facility and kitchen areas to visually monitor
and take corrective action to ensure food quality and service
standards are met. Verifies temperatures, judges appearance and
taste of products, and checks preparation methods to determine
quality. Provides guidance for improvement and implements necessary
adjustments for consistency.
- Regularly reviews and evaluates the degree of guest
satisfaction of the restaurant; recommends and implements new
marketing and/or operational policies and procedures when necessary
to keep up with demand and market changes; investigates and
resolves food quality and service complaints. Interacts positively
- Responsible for ensuring compliance with all policies and
procedures that relate to the restaurant as well as all local,
state and federal laws and regulations; responsible for ensuring
cleanliness and proper sanitation of all work and service
- Participates in the development, implementation and marketing
of new and creative menus to attract a pre-determined guest market;
promotes the cross-selling of other hotel outlets and the
company.SUPPORTIVE FUNCTIONS: In addition to performance of the
essential functions, this position may be required to perform a
combination of the following supportive functions, with the
percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the
- Participate in the development of the annual budget for the
restaurant; develop short and long term financial operating
- Attend mandatory meetings including divisional meetings,
departmental meetings, associate meetings, etc.
- Participate in Leader on Duty coverage program, which may
require occasional weekend stay overs.
- Participate in community public relations for the restaurant
and the hotel.
- Utilize traditional software programs such as Word, Excel,
Publisher, PowerPoint and/or Outlook Express. [If required, then
this should be moved to "Specific Job Knowledge, Skill and Ability"
- In emergencies, perform in the capacity of any position
- Perform other duties and responsibilities as assigned or
required. PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1
hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8
hours Physical Activity Frequency Sitting Occasional Walking
Frequent Climbing stairs Occasional Standing Frequent
Crouching/Bending/Stooping Occasional Reaching Frequent Grasping
Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision
Constant Hearing Constant Talking Constant Smell FrequentTaste
Frequent Lifting/Carrying(#lbs) Occasional – up to 50 lbs. Travel
Occasional OTHER DUTIES: Assimilate into The Trump National
Doral-Miami Cultural Foundation through understanding, supporting
and participating in all elements of the Trump Cornerstones.
Demonstrate working knowledge of the service standards. Regular
attendance in conformance with the standards, which may be
established by Trump National Doral-Miami from time to time, is
essential to the successful performance of this position. SAFETY
REQUIREMENTS: Personal Protective Equipment (PPE) may be required
when performing work duties that may have the potential of risk to
your health or safety. The hotel will provide the required PPE.
Associates will be trained in the proper use and care of any
assigned PPE. It is your responsibility to report defective,
damaged or lost PPE, or equipment that does not fit properly, to
your Leader. ORGANIZATIONAL RELATIONSHIPS: Positions directly
reporting to this position (titles):
- Assistant Restaurant Leader
- Restaurant Supervisor
- Cashier SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The
individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without
- Thorough knowledge of restaurant operations including foods,
beverages, supervisory aspects, service techniques, and guest
- Considerable skill in math [and algebraic equations?] using
- Ability to communicate in English, both orally and in writing,
with guests and associates, some of whom will require high levels
of patience, tact, and diplomacy to defuse anger and to collect
accurate information and to resolve problems.
- Ability to work under pressure and deal with stressful
situations during busy periods.
- Ability to access and accurately input information using a
moderately complex computer system.
- Interpersonal skills to provide overall guest satisfaction.
QUALIFICATION STANDARDS:EDUCATION: High School graduate or
equivalent required. Four year college degree preferred.
EXPERIENCE:At least five years of experience in related field
preferred. Hotel restaurant management experience preferred.
Experience with supervision of associates required. LICENSES OR
CERTIFICATES: Food Service Sanitation certification. Alcohol
Service permit (if state required). CPR certification preferred.
GROOMING/UNIFORMS: All associates must maintain a neat, clean and
well-groomed appearance. Specific uniform guidelines and/or
required articles of clothing will be explained to you as a part of
the orientation process.
Keywords: Trump Miami Resort Management LLC, Miami , Food and Beverage Manager, Executive , Miami, Florida
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