Human Resources Manager
Company: Cheeca Lodge & Spa
Posted on: November 26, 2022
I. Job Summary
The Human Resources Manager is responsible for providing support to
the Human Resources department, Managers, and team members on a
daily basis. The HR Manager will have an integral role in the
maintenance of employee information, recruiting, training, benefits
adminstration, and auditing records for compliance.
II. Job Responsibilities
Maintain a personal demeanor that is friendly, cheerful and
courteous at all times.
Greet team members by name.
Ensure that all team members feel welcomed to the property.
Ensure team member and candidate satisfaction by responding to
inquiries with accurate information and a positive attitude.
Answer telephone and voicemain; respond to and resolve inquiries
timely and effectively.
Conduct/assist with trainings and orientations as needed.
Perform new hire intake process and exit interviews.
Promote hotel vision/mission and guest service standards to all
Provide constant and consistent communication with other
departments and supervisors/managers in regards to HR items such as
the status of new hires, arranging trainings, policies/procedures,
Conduct reference and employment verifications.
Attend meetings as needed/required and in the absence of the Human
Input all new hire paperwork, personnel changes, 401K and benefit
enrollment information into HRIS database.
Assist with maintaing employee files.
Track HR related training for all staff.
Organize regular orientations with Catering Manager and department
heads to schedule new hires within first two months of employment
with the assistance of the HR Director.
Post open positions in local Newspaper, Craigslist and internal
positing on a weekly basis.
Facilitate the hiring process through ADP Recruiting Management
system by submitting backgrounds and assisting managers with the
online hiring database.
Keep HR Director informed of candidate and employee issues as they
Set up appointments with managers to complete new hire paperwork
with candidates and board the candidate in our database systems
timely; adhering to proper deadlines and regulations of the
paperwork and systems process.
Regularly update the HR Director of open positions and candidate
Send out regular HR notifications to all staff via postings or
payroll attachments such as Quarterly 401K eligibility notices,
upcoming staff meetings, updates, etc.
Create and distribute monthly Review and merit increase reports for
managers; track their progress.
Conduct quarterly I-9 audits, send out notices to management
regarding expiring documents for their team members and
track/follow-up on progress, and keep HR Director informed of
results and progress of updates.
Manage monthly insurance billing and submit to corporate accounting
office timely for payment.
Submit and track on the proper OSHA spreadsheets all workers'
compensation claims. Keep HR Director informed of new and ongoing
claims updates to facilitate HR Director's ability to manage claim
Oversee Cheeca Housing units: Regularly visit the units, post
professional notices to keep all tenants informed, coordinate
maintenance and housekeeping items with the appropriate department
heads to ensure units are well maintained and ready for use at all
Field housing issues as they arise, notify HR Director and
appropriate departments to assist in resolving issues.
Initiate housing lease with all new tenants and review housing
rules and expectations.
Hold regular housing meetings throughout the year and as
Enter and remove rental fees in database as appropriate and
maintain a housing spreadsheet for tracking purposes; keep
Accounting Manager and HR Director informed of all changes.
Conduct walk-through's prior to a tenant exiting a unit and forward
documentation to Accounting Manager when completed.
Perform other duties as assigned.
College Degree in related field preferred or equivilant experience
with high school diploma/GED
Skills and Experience (Essential)
At least 5 years of previous Human Resources experience
Proficient in Microsoft Office suite
Organized, detail orientaed, able to work independantly
Must be able to read, communicate effectively and have superb
Must be able to work well under pressure while retaining tact and
composure when resolving complaints
Skills and Experience (Preferred)
HR work experience in the hospitality or restaurant industry
Experience with programs such as ADP Payforce, Timesaver,
Recruiting tool, etc.
Bi or Multi-lingual
Equal Opportunity Employer Minorities/Women/Protected
Keywords: Cheeca Lodge & Spa, Miami , Human Resources Manager, Executive , Islamorada, Florida
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