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Human Resources Manager

Company: Cheeca Lodge & Spa
Location: Islamorada
Posted on: November 26, 2022

Job Description:

I. Job Summary
The Human Resources Manager is responsible for providing support to the Human Resources department, Managers, and team members on a daily basis. The HR Manager will have an integral role in the maintenance of employee information, recruiting, training, benefits adminstration, and auditing records for compliance.

II. Job Responsibilities

Communication
Maintain a personal demeanor that is friendly, cheerful and courteous at all times.
Greet team members by name.
Ensure that all team members feel welcomed to the property.
Ensure team member and candidate satisfaction by responding to inquiries with accurate information and a positive attitude.
Answer telephone and voicemain; respond to and resolve inquiries timely and effectively.
Conduct/assist with trainings and orientations as needed.
Perform new hire intake process and exit interviews.
Promote hotel vision/mission and guest service standards to all team members.
Provide constant and consistent communication with other departments and supervisors/managers in regards to HR items such as the status of new hires, arranging trainings, policies/procedures, etc.
Conduct reference and employment verifications.
Attend meetings as needed/required and in the absence of the Human Resources Director.

Human Resources
Input all new hire paperwork, personnel changes, 401K and benefit enrollment information into HRIS database.
Assist with maintaing employee files.
Track HR related training for all staff.
Organize regular orientations with Catering Manager and department heads to schedule new hires within first two months of employment with the assistance of the HR Director.
Post open positions in local Newspaper, Craigslist and internal positing on a weekly basis.
Facilitate the hiring process through ADP Recruiting Management system by submitting backgrounds and assisting managers with the online hiring database.
Keep HR Director informed of candidate and employee issues as they arise.
Set up appointments with managers to complete new hire paperwork with candidates and board the candidate in our database systems timely; adhering to proper deadlines and regulations of the paperwork and systems process.
Regularly update the HR Director of open positions and candidate hiring progress.
Send out regular HR notifications to all staff via postings or payroll attachments such as Quarterly 401K eligibility notices, upcoming staff meetings, updates, etc.
Create and distribute monthly Review and merit increase reports for managers; track their progress.
Conduct quarterly I-9 audits, send out notices to management regarding expiring documents for their team members and track/follow-up on progress, and keep HR Director informed of results and progress of updates.
Manage monthly insurance billing and submit to corporate accounting office timely for payment.
Submit and track on the proper OSHA spreadsheets all workers' compensation claims. Keep HR Director informed of new and ongoing claims updates to facilitate HR Director's ability to manage claim while open.

Housing
Oversee Cheeca Housing units: Regularly visit the units, post professional notices to keep all tenants informed, coordinate maintenance and housekeeping items with the appropriate department heads to ensure units are well maintained and ready for use at all times.
Field housing issues as they arise, notify HR Director and appropriate departments to assist in resolving issues.
Initiate housing lease with all new tenants and review housing rules and expectations.
Hold regular housing meetings throughout the year and as needed.
Enter and remove rental fees in database as appropriate and maintain a housing spreadsheet for tracking purposes; keep Accounting Manager and HR Director informed of all changes.
Conduct walk-through's prior to a tenant exiting a unit and forward documentation to Accounting Manager when completed.

Perform other duties as assigned.

Education
College Degree in related field preferred or equivilant experience with high school diploma/GED

Skills and Experience (Essential)
At least 5 years of previous Human Resources experience
Proficient in Microsoft Office suite
Organized, detail orientaed, able to work independantly
Must be able to read, communicate effectively and have superb interpersonal skills
Must be able to work well under pressure while retaining tact and composure when resolving complaints

Skills and Experience (Preferred)
HR work experience in the hospitality or restaurant industry
Experience with programs such as ADP Payforce, Timesaver, Recruiting tool, etc.
Bi or Multi-lingual

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Cheeca Lodge & Spa, Miami , Human Resources Manager, Executive , Islamorada, Florida

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