Practice Director, LATAM
Company: Confluent Inc
Location: Miami
Posted on: January 27, 2023
Job Description:
Confluent is pioneering a fundamentally new category of data
infrastructure focused on data in motion. Have you ever found a new
favorite series on Netflix, picked up groceries curbside at
Walmart, or paid for something using Square? That's the power of
data in motion in action-giving organizations instant access to the
massive amounts of data that is constantly flowing throughout their
business. At Confluent, we're building the foundational platform
for this new paradigm of data infrastructure. Our cloud-native
offering is designed to be the intelligent connective tissue
enabling real-time data, from multiple sources, to constantly
stream across the organization. With Confluent, organizations can
create a central nervous system to innovate and win in a
digital-first world.We're looking for self-motivated team members
who crave a challenge and feel energized to roll up their sleeves
and help realize Confluent's enormous potential. Chart your own
path and take healthy risks as we solve big problems together. We
value having diverse teams and want you to grow as we grow-whether
you're just starting out in your career or managing a large team,
you'll be amazed at the magnitude of your impact.As a Practice
Director for Strategic Accounts, you will help our most strategic
customers navigate significant business and technological
transformation associated with adopting a streaming platform while
helping to build the professional services team at Confluent. You
will engage across the lifecycle of our customers to align business
outcomes, ensuring clear success criteria, and assess customer
success. This role will mentor and lead within Professional
Services as well as align with strategic delivery partners within a
region. Responsibilities:
- Drive success with Confluent Professional Services customers
across a national customer base. Grow and manage bookings, revenue,
margins, and satisfaction targets. Create and drive legal terms
agreements for your customers.
- Engage with stakeholders across the customer organization from
C-level / VP to Architects and Program Directors.
- Build initial services direction, ensure customer success and
satisfaction, and contribute to account and regional growth
plans.
- Build a great team and company. Help to develop strong
relationships, capabilities, and experience among Confluent team
members.
- Participate in Confluent product and sales strategy
conversations affecting customers in your region.
- Strengthen Confluent success across your customer base by
developing strong delivery partner executive relationships and
awareness of partner delivery capabilities.
- Willing to travel up to 50%What we are looking for:
- Experience overseeing enterprise-level IT delivery projects
(15+ years or equivalent capability).
- Experience selling enterprise IT delivery services (7+ years or
equivalent capability).
- Demonstrated success in building and developing remote delivery
teams including resource management, performance assessment, and
career/growth planning.
- The role will be largely customer-facing, so candidates need
exceptional interpersonal communications capabilities. They travel
to customer sites and lead engagements that include working with
business executives, enterprise architects and engineering/design
management personnel from the customer.
- Ability (and willingness) to travel up to 50% of the time to
client sites to support sales opportunities and existing customer
relationships.Come As You AreAt Confluent, equality is a core tenet
of our culture. We are committed to building an inclusive global
team that represents a variety of backgrounds, perspectives,
beliefs, and experiences. The more diverse we are, the richer our
community and the broader our impact. Employment decisions are made
on the basis of job-related criteria without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, or any other classification
protected by applicable law.Confluent requires all employees (in
office and remote) in the U.S. to be vaccinated for COVID-19.
Consistent with federal, state, and local requirements, Confluent
will consider requests for reasonable accommodation based on
medical conditions/contraindications or sincerely-held religious
beliefs where it is able to do so without undue hardship to the
company.Click here to review our, which describes how and when
Confluent, Inc., and its group companies, collects, uses, and
shares certain personal information of job applicants and
prospective employees.#LI-Remote
Keywords: Confluent Inc, Miami , Practice Director, LATAM, Executive , Miami, Florida
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