In-House Leasing Agent - Real Estate & Property Management
Company: Second Avenue
Location: Miami
Posted on: January 26, 2023
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Job Description:
Second Avenue is seeking a Licensed In-House Leasing Agent, for
our Miami, FL Contact Center.Second Avenue is the premier platform
for enabling institutions to deploy meaningful capital into
single-Family residential assets (SFR). Second Avenue's proprietary
technology and exclusive relationships have allowed it to bring
scale to select markets across the US, a strategy that was
previously untenable as an institutional asset class. The company
provides all aspects of sourcing, acquisition, and property
management services for its clients.We offer a positive culture and
professional work environment. Please visit our website for
additional background on our business platform-
www.secondavenue.comPOSITION OVERVIEW: The In-House Leasing Agent
is responsible for supporting Second Avenue's Market Portfolio
Managers' leasing activities throughout the US by vetting incoming
leads through timely contact via phone, email, and SMS texting.
Leasing Agents introduce prospects to Second Avenue and assist with
prequalifying prospects, getting basic information about our
prospects and their housing needs, including rental budget, size of
home and area. Additional activities with the leads include vetting
and grading leads by priority relative to desired move-in dates and
reviewing available inventory on a preliminary basis prior to
referring leads to our market Portfolio Managers. The In-House
Leasing Agent will assist in nurturing and conducting follow-ups on
leads that are pending referral to markets due to their lower
prioritization due to further out move-in dates, making certain
that they followed up on a consistent and professional manner, and
that any pertinent updates such as change in desired area or
move-in timeline is updated and acted upon as necessary. Our
extensive marketing efforts generate a large volume of daily leads
and through these coordination efforts we seek to make initial
contact with our prospects within 24 hours or less.ESSENTIAL JOB
REQUIREMENTS:Pursue and follow-up on leads daily, documenting all
activity consistently within system.Assist in prequalifying leads
prior to referral to markets, answering preliminary questions and
referring more complex questions, as appropriate, to the Market
Portfolio Managers.Communicate with Prospects, through a
multi-touch process of calls, emails, SMS text and other forms of
communication to cultivate qualified leads and to establish lead
prioritization based on upcoming move-in dates and available
inventory.Assist prospects with remotes tours and any access issues
as appropriate and escalating to Market Portfolio
Managers.Coordinate with Market Portfolio Managers on application
questions/ issues presented by prospects, making certain that these
questions are resolved quickly.Convey enthusiasm when working with
our Prospects and navigate the processing of leasing their new
home.Manage and document your pipeline using our advanced CRM,
conducting appropriate follow-up on a consistent basis.Build
relationships with clients through our proprietary lead capture and
distribution systemWork hand in hand with our Market Portfolio
Managers in the leasing process, making certain to refer/defer as
appropriate issues/matters that should be managed or addressed by
licensed resources (Market Portfolio Manager) in those specific
markets.Able to consistently and closely follow guidelines and
rules as it applies to licensing and what can be discussed by those
not holding licenses in areas where the Leasing Lead Coordinator is
supporting leasing activities.QUALIFICATIONS AND SKILLS:MUST HAVE
AN ACTIVE REAL ESTATE LICENSE.Professional attitude with the
ability to work in a team environment.Schedule flexibility,
including evenings and weekends as needed/scheduled.Sense of
urgency.Customer Service focused (Mandatory).Inside leasing/sales
coordination experience in a Contact Center.Must have excellent
interpersonal communication skills.Ability to learn and navigate
various technology needed.Openness to working evenings and
weekends. JOB TYPE AND COMPENSATION:Full-time, Salaried Non-Exempt
Leasing CommissionsBENEFITS:Medical, Vision and Dental Insurance,
Employer paid Short Term Disability, 401k, Paid Holidays and
Vacation NOTE: This job description is not intended to be an
exhaustive list of all duties, responsibilities or qualifications
associated with the job. Other duties may be assigned.
PI200360573
Keywords: Second Avenue, Miami , In-House Leasing Agent - Real Estate & Property Management, Executive , Miami, Florida
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