PACE Center Manager
Company: Saint Joseph Pace
Location: Miami
Posted on: March 20, 2023
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Job Description:
As Mount Sinai grows, so does our legacy of caringLocated in the
heart of Miami Beach, overlooking the breathtaking intracoastal
waterway, Mount Sinai Medical Center is dedicated to providing
exceptional health care to our diverse community enhanced through
innovation, technology, teaching, and research.Mount Sinai is South
Florida's largest private independent not-for-profit hospital with
672 beds, and a tight-knit community of more than 4,000
employees.We provide world-class care:Named one of America's 250
Best Hospitals for 2020 and 2021 by Healthgrades, positioning Mount
Sinai among the top 5% of hospitals in the nation for overall
clinical excellence.
A pioneer in innovative medical research in areas such as
cardiology, cancer, memory disorders and pulmonary diseases
The BEST cardiac surgery survival rate in Florida
A new seven-story Surgical Tower with 154 all-private rooms and
patient centered technology promotes an exceptional patient
experience
Position Responsibilities:In collaboration with department
leadership, reviews and revises department policies/procedures as
necessary. Ensures the appropriate distribution and education of
department policies/procedures.
Ensures the management of data collection, aggregation and
dissemination across the continuum, specific to clinical, financial
and operational performance for designated area of responsibility.
This includes, but may not be limited to, concurrent and
retrospective chart audits as necessary.
Maintains and monitors daily reports to ensure appropriate staffing
levels based on unit of service standards.
Oversee the daily coordination and the implementation of the
Eldercare PACE Model of Care.
Direct, supervise, hire, fire and evaluate the performance of the
Activity-Recreational Coordinator, Clinic Manager, Social Worker,
Registered Dietician, Receptionists and Transportation.
In conjunction with the Director and the Quality Improvement
Manager, maintains the stability and reputation of Eldercare by
ensuring that all activities and operations are performed in
compliance with local, state, and federal contracts, regulations,
laws, accreditation, protocol, licensing and certification
requirements governing operations.
Assist in program development and implementation of Eldercare's
strategic plan, including short and long-term goals and
budgets.
Participant in all interdisciplinary team meetings and serves as
facilitator.
Oversee and direct the coordination of home health, rehabilitative,
long-term care and medical/specialty services according to
participant care plans.
Assist Director in development and implementation of Eldercare's
operational policies, procedures, protocols and regulations for
direct participant care and support services.
Assists Director with evaluation of Eldercare's performance against
national results and established service standards, budget and
other financial criteria.
Established and maintain positive working relationships with health
and social service providers.
Promotes effective communication and collaboration between the
Business Office and members of the healthcare team (physicians,
nurses, support services, enrollment and other community agencies
and resources).
Participates in Leaderhsip meeting to reivew risk scoring, pharmacy
benefit managers Part D reviews, QI directives, Key Performance
Indicator reviews and other key metrics of Eldercare at least
monthly; addresses concerns with the Director from staff. Assists
in improving these reviews and updating this process as needed.
Identifies and develops action plans to improve Eldercare
operations as related to the financial operations of PACE in
collaboration with the director, interdisciplinary team, enrollment
and MSMC departments.
Identifies opportunities and strategies to improve department
processes to meet the evolving needs of the participants served,
Eldercare and the community. Monitors and reports department
quality, service and cost outcomes.
Supports the director in implementing objectives and recommending
improvement that support the vision and mission of the
organization. Demonstrates awareness and support of department
objectives during interactions with staff and customers.
In coordination with and in support of the director, plans and
conducts meetings, encourages open communication and verbalization
of opinions in an attempt to identify and resolve problems within
the department.
Participates in hiring, reviews, discipline, and grievance handling
to ensure optimal individual and team performance.
Participates in staff development activities, interacting as needed
with the director, customers, and others to continuously improve
competency and effectiveness of the department.
Identifies and addresses skills or behaviors requiring improvement,
both at an individual level and at a department level.
Provides coaching as needed to optimize performance and ensures
optimal customer service.
Engages in self-development in professional, and managerial areas;
successfully completes leadership development curriculum.
Adheres to standards, policies and procedures at Eldercare, the
hospital and Departmental level.
Promotes a service orientation in the performance of position
duties and responsibilities and in interactions with participants,
staff and visitors.
Qualifications:If RN or LCSW Florida License. BLS or CPR
required.
Bachelor's Degree in Business Administrator or a health or human
service field, Master's Degree preferred. Registered Nurse
preferred or Masters or Licenses Clinical Social Worker. Current
BLS
Minimum of five (5) years of health care experience, and three (3)
years of management experience, preferable in a geriatric care
setting required. A minimum of one year's experience working with
the frail or elderly population is required. Either training or
related experience in direction of a health care program.
Benefits:We believe in the physical and mental well-being of our
employees and are committed to offering comprehensive benefits that
fit their personal needs. Our robust employee benefits package
includes:Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for selected positions and more!
Keywords: Saint Joseph Pace, Miami , PACE Center Manager, Executive , Miami, Florida
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