Director, Product Management

Company: University of St. Augustine
Location: Miami
Posted on: March 20, 2023

Job Description:

At the University of St. Augustine for Health Sciences (USAHS), we seek innovative people that focus on supporting our learners through every stage of their educational journey. Working at USAHS allows you to put students first, while being a force for good. We believe that advancing our communities starts with a diverse employee base, so that as we interact with others, we can build bridges to trust, respect, and understanding. At USAHS, we understand how important it is to be able to come to work as your full, authentic self, bringing with you all of the experiences and ideas that are uniquely 'you'. Grow not only in your career but as a person. Be a force for good. Be the University of St. Augustine.Success ProfileWhat makes a successful staff member at the University of St. Augustine? Check out the traits we're looking for and see if you have the right mix.

• Student First
• Customer Focus
• Committed to Vision and Values
• AccountableOur ValuesThe mission of the University of St. Augustine for Health Sciences is the development of professional healthcare practitioners through innovative, individualized, and quality classroom, clinical, and distance education.
  • Student first
  • Professionalism
  • Promoting excellence and innovation in education
  • Integrity
  • Health and wellness
  • Creative and critical thinkingCultureAs a Certified B Corp institution since 2015, we are proud to be a part of a global movement that empowers businesses to meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance and purpose. As part of the B Corp community we are committed to working toward reducing inequality, lowering levels of poverty, a healthier environment, stronger communities, and the creation of more high-quality jobs. As part of our family, you will be given the opportunity to participate in a wide range of community projects focused on environmental sustainability and community support.Higher Education Tuition AssistanceFlexible Spending AccountsShort and Long Term Disability CoverageLife and Accident (AD&D) Insurance401(k) Retirement PlanThe University of St. Augustine for Health Sciences offers competitive salaries and comprehensive benefits that include various options for health and wellness, income planning and protection, a generous paid time off policy including holidays, and professional development opportunities. See the full summary Position Description Job ID 779 Date posted 06/07/2022 The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.
    
    GENERALSUMMARY The Senior Director, Program Strategy is responsible for leading initiatives within the assigned program portfolio to support the University's vision to become the nation's leading comprehensive health science university. This includes drafting value creation plans, diagnosing opportunities, developing strategic plans, directly implementing initiatives, as well as building capabilities within the function (e.g., documenting best practices, building advanced analytics capabilities, etc.). The Senior Director will play a key leadership role in managing implementation of the strategic plan, program roadmap and annual marketing plan; achieving enrollment, revenue and profitability targets for new and existing programs; launching new programs/initiatives; identifying, nurturing and managing stakeholder relationships, including external partnerships with academic and industry organizations; and establishing metrics and processes for monitoring success. ESSENTIAL DUTIES AND RESPONSIBILITIES Diagnostics and Analytics:
    • Analyze market data to identify program opportunities (new or existing) in line with institutional objectives and translate observations into actionable recommendations
    • Proactively develop a deep understanding of and consistently revise the outlook for assigned portfolio and related health sciences markets, including competitors and competitive landscape, target segments and student motivation and influences
    • Conduct annual pricing review, analyzing market, regulatory and competitive influences, and prepare recommendation, including scholarship/discount/partnership strategies where applicable
    • Secure executive approval of the university pricing plan and oversee operationalization of annual pricing plan Strategic Planning and Implementation:
      • Develop strategic plans, program roadmaps and annual marketing plans for assigned portfolio
      • Manage new program introductions and existing program performance; ensure programs meet planned student outcome, operational and financial metrics
      • Lead the implementation, operationalization, and execution of new program launches, partnerships, and other program initiatives through close collaboration with academic leadership, student administration, marketing, enrollment, regulatory, accreditation, finance, and other departments
      • Collaborate with marketing and enrollment teams to develop marketing and recruitment plans to effectively position programs in their respective markets; build lead generation and conversion plans to achieve new enrollment and student retention targets
      • Develop partnership plan to identify, resource and implement opportunities to build academic and institutional relationships that will benefit assigned portfolio Stakeholder Management:
        • Develop trusting and collaborative partnership with academic leaders of assigned program portfolio
        • Develop and maintain positive working relationships with cross-functional program team members, from front-line employees through to senior executives
        • Provide university leadership/representation with external academic and institutional partners
        • Organize and facilitate necessary meetings (e.g., strategy, ideation, etc.) with a bias towards inspiring action and delivering results Project Management:
          • Project manage and report actions and deliverables required to achieve project goals and maintain accreditor compliance for assigned programs
          • Employ effective project management tools and approaches (e.g. workplan development, metrics tracking) to communicate project status, ensure that critical milestones are met and decisions are made with required stakeholders
          • Develop and lead implementation of resource plan required to ensure attainment of enrollment goals (e.g., faculty hiring, facilities, space, equipment, accreditation submissions) Financial Acumen:
            • Own the program P&L, review monthly and recommend required actions to achieve new enrollment, revenue and EBITDA goals
            • Direct finance function in developing financial models to support new program initiatives and capital investment requests; understand all assumptions driving model predictions
            • Develop annual budgets and long-term financial plans in collaboration with institutional leadership OTHER DUTIES AND RESPONSIBILITIES May perform other duties and responsibilities that management may deem necessary from time to time. POSITION IN ORGANIZATION REPORTS TO: Executive Director, Product Management POSITIONS SUPERVISED: TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and/or EXPERIENCE
              • Master's degree from a leading institution in an academically rigorous program; or commensurate work experience in a program strategy and analysis leadership position
              • Minimum 10-12+ years of work experience with a focus on management consulting, corporate strategy or product marketing
              • Experience in advanced analytics and knowledge of analytical tools preferred BUSINESS COMPETENCIES
                • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
                • Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
                • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
                • Drives Results - Consistently achieving results, even under tough circumstances.
                • Innovation - Creating new and better ways for the organization to be successful.
                • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
                • Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
                • People Leadership - Leads by example when it comes to finding and developing talent, with a focus on talent acquisition strategies, setting performance targets that raises standards and development of high potential talent. ADDITIONAL COMPETENCIES
                  • Strong storyteller with ability to put compelling presentations together for a wide range of audiences (e.g., board, executive committee, University leadership) and outcomes (e.g., act, inform, decide); demonstrated ability to communicate issues and recommendations persuasively and effectively to key stakeholders
                  • Strong commercial awareness/business judgment but with self-awareness and understanding of limitations and capabilities
                  • Demonstrated ability to build productive business relationships with external partners and sell ideas/negotiate mutually beneficial business terms
                  • Advanced critical thinking, analysis, and synthesis skills with strong attention to detail and ability to own projects end-to-end (e.g., frame opportunity, develop hypothesis, gather data, execute analysis and synthesize recommendation)
                  • Demonstrated stakeholder collaboration experience, with the ability to quickly develop and manage both internal and external relationships and contacts with diplomacy and enthusiasm
                  • Advanced knowledge of product and project management principles, practices, methods, and terminology:
                    • Financial and business analysis and data mining
                    • Planning, organizing, and project management
                    • Budget development and management
                    • Ability to balance a wide range of priorities, delivering all on time and with high quality
                    • Must thrive under pressure and work independently in a fast-paced environment with tight deadlines and multiple priorities; must be willing to push the envelope, embrace risk, and be extremely resourceful
                    • Proficient with Microsoft Office Suite with particular aptitude in Excel and PowerPoint
                    • Travel 10-15% of the time
                    • Ability to transport laptop computer during travel WORK ENVIRONMENT Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.
                      
                      
                      Hiring Range $108,900 - $156,135
                      Compensation is a reasonable estimate and will be determined using the hiring range listed above and factors including, but not limited to, skillset, level of experience, education, and physical work location, to the extent consistent with applicable law.
                      
                      The University is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, genetic information, national origin ancestry, disability, marital status, military status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
                      Lauren is an Occupational Therapist first. She highlights how her occupational therapy (OT) education catalyzes positive change for her clients.Inclusion, Diversity, Equity, and AccessThe University of St. Augustine for Health Sciences is committed to fostering an inclusive environment for all members of our university community-and to developing healthcare practitioners who are prepared to serve patients and families across backgrounds and cultures. We're proud of our diverse student body, faculty,

Keywords: University of St. Augustine, Miami , Director, Product Management, Executive , Miami, Florida