Sr. Director, Data Management & Analysis
Company: University of Miami
Location: Miami
Posted on: May 26, 2023
Job Description:
Sr. Director, Data Management & Analysis page is loaded Sr.
Director, Data Management & Analysis Apply locations Miami, FL time
type Full time posted on Posted Yesterday job requisition id
R100063927 Current Employees: If you are a current Staff, Faculty
or Temporary employee at the University of Miami, please click here
to log in to Workday to use the internal application process. To
learn how to apply for a faculty or staff position using the Career
worklet, please review this tip sheet . The Senior Director, Data
Management and Analysis works in the Division of Development and
Alumni Relations (DAR) and oversees Divisional data management,
completeness, accuracy, rules and integrity. He/she and supervises
a team of people and their day-to-day functions and performances
dedicated to those functions. The Senior Director will develop,
evaluate, and implement policies for core data business rules and
appropriate usages consistent with Development industry standards
and best practices. Additionally, he/she will play a leadership
role in data integration projects and will develop and implement
short- and long-range strategic action plans to sustain and improve
the fundraising system infrastructure. He/she will identify vendors
and software solutions to improve data quality and will work with
Senior DAR IT leadership on the implementation, maintenance, and
upgrades of these applications.The Senior Director ensures that
core data is maintained and used consistently across Divisional
reporting portals, according to documented definitions and
standards. He/she is responsible for collaborating with DAR IT and
all data stakeholders across the Division and University to ensure
data needs are met and data is constructed, used and reported
correctly. He/she collaborates with users to identify data gaps and
irregularities and develops, prioritizes, and manages projects to
address known issues.The Senior Director is expected to have a keen
understanding of the business needs and processes of higher
education and academic medical center fundraising. The Senior
Director possesses a detailed knowledge of Blackbaud CRM (or
similar fundraising CRM system) and a broad range of other software
tools used in Development. The Senior Director should be able to
set goals and solve problems in a fast-paced environment with
multiple priorities and deadlines.Essential Responsibilities:
- Lead the Data Management team according to principles and
practices that are generally considered to be best-in-class.
- Manage and set priority for day-to-day work assignments, tasks
and project completion.
- Establish, monitor and report on workflow systems that support
the timely completion of both routine and project-based tasks.
- Recruit, interview, select, orient, train, mentor, coach and
develop highly talented and qualified staff, and encourage
appropriate levels of independence that support their professional
growth.
- Institute a customer service culture and consultative approach
across the department and with campus partners. Ensure the Data
Management team works with colleagues to understand business needs
and works collaboratively and in partnership with stakeholders to
solve problems.
- Design constituent and demographic business rules and data
integration processes oriented towards successful constituent
engagement, solicitation and stewardship. Capture data necessary to
understand a constituent's relationship with the University, how
they have interacted with the University and create processes to
ensure constituent communication preferences and restrictions are
always honored.
- Collaborate heavily with DAR IT, and Central IT when needed, to
ensure data is accepted, constructed and reported on accurately.
Provide input on the construction of warehouse data and participate
in report requirement gathering and data validation to ensure data
is used consistently and accurately across the Division and
University.
- Use query tools (e.g. SQL) to generate and analyze large
datasets, with the objective of auditing and better understanding
the quality and consistency of the data. Use the same tools and
principles to assess and report on data completeness and accuracy
analysis for key constituencies, including alumni, donors, parents,
faculty/staff and grateful patients. Develop, prioritize and
implement strategies to increase completeness and accuracy with an
orientation toward engagement, solicitation and stewardship.
- Serve as a trusted, knowledgeable source of information for
decision-makers regarding current and best practices for data
management. Understand the marketplace of data vendors and select
and work with vendors to augment data gaps.
- Provide leadership for training around data definitions for
users, collaborating with Professional Development and Training to
determine best practices for communicating concepts and definitions
to the Division and other stakeholders.
- Liaise with data brokers across the University to develop
knowledge of data sources integrated into the Development
database.Other Essential Competencies
- Experience in complex systems with multi-segment development
strategies, including experience with academic medical centers,
HIPAA-compliant initiatives, and grateful patient programs.
- Ability to analyze and review systems and operational
procedures, identify problem areas, and optimize the environment to
better align with fundraising needs is expected.
- Possesses advanced technical and analytical skills, including
software to create documents, spreadsheets, timelines, and reports
that inform and support development programs.
- Ability to learn, interpret, and apply various complex policies
and procedures. The ability to share ideas and efficiently convey
them is mandatory, as is the ability to work with other departments
in the interpretation and enacting of these policies and
procedures.QualificationsEducation, Training, and/or Experience
Required:Bachelor's degree from an accredited institution in a
relevant field plus at least seven years experience in the fields
of Information Services, database administration, data integrity,
or systems management, or equivalent in education, training and
experience is required. Three to five years Oracle SQL or MySQL
experience and Tableau experience are preferred. A Master's degree
or relevant certifications are a plus. Familiarity with business
processes of fundraising and constituent relations and/or direct
experience with Blackbaud products and services are preferred.Other
Skills and Abilities Required:Strong customer service and
interpersonal communications skills, written and verbal, are
required. Other requirements include: experience training direct
reports and end-users; identifying technical/project needs and
creating project charters and outlines; evaluating and selecting
systems; familiarity with reporting requirements of development;
general project management; Several years of leadership experience
in making high-level reactionary decisions.The University of Miami
offers competitive salaries and a comprehensive benefits package
including medical, dental, tuition remission and
more.UHealth-University of Miami Health System, South Florida's
only university-based health system, provides leading-edge patient
care powered by the ground breaking research and medical education
at the Miller School of Medicine. As an academic medical center, we
are proud to serve South Florida, Latin America and the Caribbean.
Our physicians represent more than 100 specialties and
sub-specialties, and have more than one million patient encounters
each year. Our tradition of excellence has earned worldwide
recognition for outstanding teaching, research and patient care.
We're the challenge you've been looking for.Patient safety is a top
priority. As a result, during the Influenza ("the flu") season
(September through April), the University Of Miami Miller School Of
Medicine requires all employees who provide ongoing services to
patients, work in a location (all Hospitals and clinics) where
patient care is provided, or work in patient care or clinical care
areas, to have an annual influenza vaccination. Failure to meet
this requirement will result in rescinding or termination of
employment. The University of Miami is an Equal Opportunity
Employer - Females/Minorities/Protected Veterans/Individuals with
Disabilities are encouraged to apply. Applicants and employees are
protected from discrimination based on certain categories protected
by Federal law. Click here for additional information.Job
Status:Full timeEmployee Type:StaffPay Grade:c108 About Us The
mission of the University of Miami is to transform lives through
education, research, innovation, and service. A vibrant and diverse
academic and healthcare community, the University of Miami and the
University of Miami Health System ("UHealth") have rapidly
progressed to become one of the nation's top research universities
and academic medical centers in the nation.The University comprises
12 schools and colleges serving undergraduate and graduate students
in more than 350 majors and programs. Visit
welcome.miami.edu/about-um to learn more about our points of
pride.The University ranks No. 55 on U.S. News & World Report's
2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street
Journal/Times Higher Education College Rankings.Bascom Palmer Eye
Institute is ranked the #1 eye hospital in the USA and offers some
of the nation's premiere eye doctors to treat every eye condition
for adults. Sylvester Comprehensive Cancer, part of the Miller
School of Medicine, received the prestigious National Cancer
Institute designation in 2019.The University of Miami and UHealth
have also ranked among the Forbes Best Employers and Best Employers
for Women on several occasions, most recently in 2022.Transforming
livesWith more than 17,000 faculty and staff, the University
strives for excellence, and is driven by a powerful mission to
transform and impact the lives of its students, patients, members
of the community, and people across the globe.The University is
committed to fostering a culture of belonging, where everyone feels
valued and has the opportunity to add value. Through values of
Diversity, Integrity, Responsibility, Excellence, Compassion,
Creativity, and Teamwork (DIRECCT) the U community works together
to create an environment driven by purpose, excellence, community,
and service.
Keywords: University of Miami, Miami , Sr. Director, Data Management & Analysis, Executive , Miami, Florida
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