Executive Director
Company: Moments Hospice
Location: Miami
Posted on: May 2, 2024
Job Description:
Job description
Moments Hospice is a leading hospice organization determined to
change the hospice experience for patients, families, and team
members. Our promise to our patients is "We personalize our care
and treat you like family". We are dedicated to making our
patients' final days, weeks and months as comfortable as possible.
The promise to treat everyone like family also flows through the
daily work environment, where all employees are part of the Moments
family. We offer a workplace that employees are proud to be a part
of. We are looking for exceptional people to join our exceptional
team. People who want to make a difference in the community and in
the lives ofothers.
Position Summary
The Hospice Regional Director of Clinical Operations is responsible
for upholding the Code of Ethical Conduct and for promoting
positive working relationships within the Company, among all
departments, and all external stakeholders. The Hospice Regional
Director of Clinical Operations assesses the quality of care
provided to hospice patients, families, and staff. S/he monitors
documentation, compiles quarterly reports, and works closely with
Program Leadership. S/he is responsible for applying the rules and
regulations of state and federal regulatory agencies and other
certified agencies/accrediting bodies. The Hospice Regional Diof
Clinical Operations is responsible for the clinical outcomes of
their hospice programs.
Position Specific Responsibilities
- Advises and collaborates with Hospice Program Management
(Clinical Manager and Area Clinical director) to address areas of
improvement regarding clinical documentation and patient
care.
- Responsible for managing the "Big 5" of programs in assigned
region: pharmacy, medical supplies, DME, mileage, and
labor.
- Partners with each program in assigned region to determine
needs. Coordinates frequency of site visits to meet the identified
needs of each program.
- Maintains expertise in clinical knowledge of pain and symptom
management and end of life care. Utilizes clinical knowledge to
coach and mentor clinical leaders to drive clinical excellence and
outcomes.
- Ensures training and education are provided at the program
level by collaborating with Hospice Program Leadership.
- As needed, provides day-to-day support via phone, email, or
visits to Hospice Program Management and colleagues concerning
outstanding issues of patient care, appropriateness and
compliance.
- Provides support via phone or visit as needed for
state/federal/accrediting surveys.
- Develops, in coordination with Hospice Program Management,
plans of correction in the areas of clinical compliance.
Subsequently monitors the hospice programs execution of plans of
correction.
- Advises the Vice President of Clinical Operations regarding the
clinical and compliance needs/concerns of each program.
- Follows Moments Hospice policy and procedure related to
clinical and compliance needs/concerns of hospice
programs.
- Reviews and recommends revisions to policies and procedures in
accordance with updated state and accrediting body
standards.
- Maintains patient confidentiality requirements.
- Complies with all organizational policies regarding ethical
business practices.
- Participates in governing body oversight to achieve excellence
in quality and service.
- Ensures compliance with clinical and operational policies,
procedures and processes.
- Collaborates with hospice program, area, and Regional
leadership to analyze and strategize methods to achieve clinical
and operational metrics.
- Collaborates with hospice program, area, and regional
leadership in the selection, onboarding, development and retention
of new leaders.
- Communicates the mission, ethics and goals of the
organization.
- Performs other duties as assigned.
Education and/or Experience
- Bachelor degree in nursing or health care management and proven
leadership experience preferred.
- Registered Nurse with active, current nursing license.
- Minimum of five years in direct Quality Improvement (QI) or
management/leadership experience in a hospice program
preferred.
- Hospital and Home Health leadership experience will be
considered.
- Experience managing multi-sites in different geographic
locations preferred.
Skills
- Mathematical Skills: Ability to add, subtract, multiply, and
divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and
percentage.
- Language Skills: Ability to read, analyze, and interpret
general business periodicals, professional journals, technical
procedures, or governmental regulations. Ability to write reports,
business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from
leaders, colleagues, investors, and external parties. Strong
written and verbal communications.
- Other Skills and Abilities: Articulates and embraces hospice
philosophy. Thorough understanding of the Medicare Regulations for
Hospice. Thorough knowledge and understanding of the functions of a
hospice organization. Competency in general nursing theory,
techniques and practice. Professionalism, sound judgment and
effective communications skills are required. High integrity,
including maintenance of confidential information such as patient
records. Possess strong leadership, organizational and
interpersonal skills. Must be able to work a flexible schedule to
include nights and weekends. Role requires 50% travel across the
United States including all time zones and weather conditions.
Relocation is not required.
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Keywords: Moments Hospice, Miami , Executive Director, Executive , Miami, Florida
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