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Environmental Services / Custodial Operations Manager 2

Company: Sodexo
Location: Miami
Posted on: June 14, 2018

Job Description:

Unit Description Sodexo is seeking an Environmental Services / Custodial Services Operations Manager 2 for a 560 bed facility at the University of Miami Hospital. This became the region---s first university-owned, multi-specialty, acute care hospital and the flagship facility of UHealth --- University of Miami Health System. The position will lead 1st shift at the hospital location and oversee a team of 110 at this union account. The successful candidate will be focused on customer service and developing the Sodexo CARES culture. The ability to flex schedules based on adjusted patient day volume indictactors is preferred and should be well versed with IPad technology with the use of the TRAKKAR application. Ideal candidate will have prior housekeeping experience and have functional knowledge of Sodexo UOS, TRAKKAR and Sodexo Quality Improvment processes. This individual will be responsible for managing a team of front line employees while maintaining a strong client relationship with the hospital. The ability to work rotational shifts, weekends, and holidays will be required. Preferred candidates will be have excellent customer service skills and previous housekeeping experience. This manager will place a large focus on the patient experience, customer service, and positively affecting patient satisfaction scores. Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. Do you possess strong leadership skills? Do you have the drive and determination to take this account to the world class level? If so, then we would love to hear from you! Position Summary Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements. Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance. -Assumes GM responsibilities and authority in his or her absence -Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards. -Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services. -Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations. -Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed. Qualifications & Requirements Basic Education Requirement - Associate's Degree Basic Management Experience - 2 years Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Miami, Environmental Services / Custodial Operations Manager 2, Executive, Miami, Florida

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