MiamiRecruiter Since 2001
the smart solution for Miami jobs

Client Service Manager II

Company: Gallagher
Location: Boca Raton
Posted on: July 16, 2019

Job Description:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Position Summary:


  • The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations.
  • This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor.
  • The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
  • Successfully and profitably manages an assigned group of accounts.
  • Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
  • In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
  • Secures existing business and drives the sale of additional services and lines of coverage.
  • Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.

    Required:
    • Bachelor's degree with 3 years client service and/or claims management experience -OR- High School degree/GED with 8 years client service and/or claims management experience.
    • Producer's License
    • Ability to travel up to 25" of the time.
    • Proficiency in Microsoft Office.


      Desired:



      • Previous insurance knowledge and experience managing client relationships.
      • Solid financial acumen.



        Work Traits:



        • Proficient in using technology as a tool to maximize productivity and quality.

        • Strong written and verbal communication skills.
        • Comfortably engages others in consultative discussion.
        • Effectively manages/balances multiple and sometimes competing priorities.
        • Works in a self-directed manner.


          U.S. Eligibility Requirements:
          • Interested candidates must submit an application and resume/CV online to be considered.
          • Must be 18 years of age or older.
          • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
          • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization.
          • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.


            Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.--- Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Keywords: Gallagher, Miami , Client Service Manager II, Executive , Boca Raton, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Restaurant Manager - Miami, FL
Description: RESTAURANT MANAGER br Necessary Skills and Requirements: br br ul li A minimum of two years full service management experience in a high volume, full service restaurant li High personal integrity, (more...)
Company: BJ's Restaurants and Brewhouse
Location: Miami
Posted on: 07/17/2019

Marketing Manager I
Description: Job Description Position at Ingram Micro The Marketing Manager I, will develop and implement comprehensive vendor marketing plans. Assist assigned vendors with the creation of product marketing strategies (more...)
Company: Ingram Micro
Location: Miami
Posted on: 07/17/2019

Personal Injury Case Manager
Description: Schrier Law Group is a small but growing plaintiff's personal injury and insurance litigation law firm with multiple locations throughout the state of Florida. We believe in being fierce, compassionate (more...)
Company: Schrier Law Group
Location: Miami
Posted on: 07/17/2019


Registered Nurse Director Pediatric Services
Description: Description SHIFT: br br SCHEDULE: Full-time br br Director ofPediatrics Services, Full-time br Palms West Hospital br Loxahatchee, FL FacilityDescription: Since 1986,Palms West Hospital has (more...)
Company: HCA.
Location: Loxahatchee
Posted on: 07/17/2019

VP of Fulfillment
Description: About us: br br Boxy Charm was founded in 2013 and continues to be a leader in the beauty subscription box industry experiencing immense growth of more than 100 year over year. We work with some (more...)
Company: Boxy Charm
Location: Pembroke Pines
Posted on: 07/17/2019

Project Manager
Description: RESPONSIBILITIES:Kforce has a client that is seeking a Project Manager in Weston, Florida FL . br br Primary/Essential Duties and Key Responsibilities: br br br ul br li Partners with (more...)
Company: Kforce
Location: Weston
Posted on: 07/17/2019

Customer Success Manager
Description: Responsibilities Include: - Provide best-in-class support for our growing customer base and foster
Company: Blix
Location: Hialeah
Posted on: 07/17/2019

Sr. Talent Acquisition Manager, Telemundo Enterprises
Description: Sr. Talent Acquisition Manager, Telemundo Enterprises Business Segment Staff Responsibilities Role Summary The Sr. Talent Acquisition Manager is responsible for building and maintaining strategic relationships (more...)
Company: Dreamworks Animation
Location: Miami
Posted on: 07/17/2019

Aviation Sales Manager
Description: The ideal candidate is a motivated, well-organized individual who has a deep understanding of
Company: Vision Aero
Location: Fort Lauderdale
Posted on: 07/17/2019

Nurse Manager - Surgical Services - Full Time - Days*
Description: Description SHIFT: Days rotating weekends br br SCHEDULE: Full-time br br Nurse Manager RN - Surgical Svcs - Full Time Mon-Fri FTE 1.0 Palms West Hospital Loxahatchee, FL Facility Description: (more...)
Company: HCA.
Location: Loxahatchee
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Miami RSS job feeds