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Support / Imaging / Inventory Management

Company: Kforce Technology Staffing
Location: Miami
Posted on: November 11, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client seeking Support/Imaging/Inventory Management in Miami, Florida (FL).REQUIREMENTS:* Level 1-2 tech support* Inventory Management - great organizational skills* Imaging computers* Copying systems from one asset to another* Ability to catalogue assets, receive assets, prepare assets for re-deployment and log everything to keep track* Customer Service skills important* Follow-up skills - taking tasks to completion/owning tasks* Excellent support skills/Communication skills* Motivation and willingness to grow within the team* Self-starter/Team player - willing to help wherever needed* Time will be split between inventory management and the service desk* Service desk level of customer service is critical* Ability to resolve issues over the phone, remote support, escalation when necessary* Ensuring that tickets are serviced to meet SLAs/Following through on ticket to resolution* Managing tickets in the cue* Maintaining ticketing system/properly documenting tasks, progress, follow-ups, resolutions* Network+, A+ - preferred* Basic Printer troubleshooting* Knowledge with Microsoft office troubleshooting* Networking - understand routes - gateways - routers (troubleshoot medical centers)* Reimaging* Strong Microsoft* Printing, Networking Troubleshooting* Remove and Add computers from domain* Networking fundamentals* TCPIP knowledgeKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Miami , Support / Imaging / Inventory Management, Executive , Miami, Florida

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