Social Worker (Caregiver Support Coordinator) - West Palm Beach, Florida - Social Worker
Company: West Palm Beach VA Medical Center
Location: West Palm Beach
Posted on: May 16, 2022
Social Worker (Caregiver Support Coordinator) - West Palm Beach,
The incumbent in this position requires advanced knowledge and
understanding of the services and benefits available for Caregivers
from both federal, state and private sector resources.
As an advanced practice level clinical social worker, the incumbent
is assigned to work with multiple VA healthcare services and with
community agencies, leaders and organizations where he/she has no
access to social work clinical supervision.
The incumbent is responsible for developing and establishing
linkages and collaborates on VA caregiver support efforts with
community healthcare and social service agencies.
The incumbent is administratively responsible and accountable for
the clinical and program development and effectiveness of the
facility Caregiver Support Program.
The Caregiver Support Coordinator develops and implements the
Caregiver Support Program specific to his/her area of assignment
and insures compliance and collaboration with local facility and
the VA Central Office Caregiver Support Program initiatives.
The incumbent administers information and analytical systems to
evaluate and enhance the quality of service provided to caregivers,
families, and Veterans.
Develops and implements information systems to track service
activities including visits, referrals, caregiver demographics,
equipment utilization and caregiver and Veteran satisfaction.
Develops implements and evaluates clinical guidelines and protocols
to establish appropriate utilization of services.
The incumbent participates in direct caregiver and Veteran contacts
to identify and assess caregiver stress/burden and the development
and application of directed clinical treatment interventions.
Advises and collaborates with interdisciplinary teams throughout
the medical center on caregiver issues.
Creates educational tools, develops programs and implements
training focused on specific caregiver needs/issues.
Provides education and in-service training to VAMC employees,
Veterans, families and caregivers.
Provides ongoing consultation and support to colleagues regarding
Develops and facilitates caregiver support groups (face-to-face or
Webex telephone line) and educational programs.
Distributes educational materials provided by VA, local, state and
national caregiver organizations.
The incumbent conducts caregiver and family clinical interventions
to facilitate the identification of caregiver stress, psychiatric
illness, emotional distress and social needs as treatment
Professional judgment, including the knowledge of normal and
abnormal behavior, is an inherent competency applied in daily
interactions with caregivers and the Veterans they care for.
The incumbent provides referral to VA medical and mental health
treatment and to other VA services including VA benefits, as well
as community-based social services and other non-VA entitlement
If appropriate, the incumbent provides referrals or consults, or in
some cases direct admission of a Veteran to other VA programs
including but not limited to the Community Residential Care
Program, Respite Program, Community Health Care Coordination
Program, Hospice, Home Based Primary Care, Telehealth and Community
Nursing Home Program.
The incumbent serves as the major consultant for information on
negotiating the complex processes caregivers, Veterans and families
encounter when interacting with government and community
As a Caregiver Support Coordinator, the incumbent stays abreast of
current federal and state legislation directed at assisting
caregivers to continue to provide caregiving in an environment that
is safe for both themselves and the Veteran.
The incumbent will maintain a knowledge base of current theory and
treatment modalities by reading professional journals, attending
conferences, clinic seminars and teleconferences, and materials
distributed through VA and private sector sources.
The incumbent will collaborate with the patient aligned care team,
mental health and geriatric primary care clinicians to provide
Veteran and staff education on caregiver issues.
Coordination will include hands-on support group work involvement,
and training of patient aligned care team clinical social work
staff in the development and facilitation of such groups.
The incumbent serves as a liaison between the VA and community
agencies, and participates in caregiver support activities in the
state and local community to promote and recognize the role of the
Provides consultation, guidance and expertise to community
organizations regarding Veteran caregiver specific issues and
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Telework: Available - Per Agency policy and approval by the Service
on an Ad Hoc basis
Virtual: This is not a virtual position.
Functional Statement #: Social Worker (Caregiver Support
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Keywords: West Palm Beach VA Medical Center, Miami , Social Worker (Caregiver Support Coordinator) - West Palm Beach, Florida - Social Worker, Healthcare , West Palm Beach, Florida
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