Social Worker (Caregiver Support Coordinator) - West Palm Beach, Florida - Social Worker

Company: West Palm Beach VA Medical Center
Location: West Palm Beach
Posted on: May 16, 2022

Job Description:

Social Worker (Caregiver Support Coordinator) - West Palm Beach, Florida
Duties

The incumbent in this position requires advanced knowledge and understanding of the services and benefits available for Caregivers from both federal, state and private sector resources.

As an advanced practice level clinical social worker, the incumbent is assigned to work with multiple VA healthcare services and with community agencies, leaders and organizations where he/she has no access to social work clinical supervision.

The incumbent is responsible for developing and establishing linkages and collaborates on VA caregiver support efforts with community healthcare and social service agencies.

The incumbent is administratively responsible and accountable for the clinical and program development and effectiveness of the facility Caregiver Support Program.

The Caregiver Support Coordinator develops and implements the Caregiver Support Program specific to his/her area of assignment and insures compliance and collaboration with local facility and the VA Central Office Caregiver Support Program initiatives.

The incumbent administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families, and Veterans.

Develops and implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction.

Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services.

The incumbent participates in direct caregiver and Veteran contacts to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.

Advises and collaborates with interdisciplinary teams throughout the medical center on caregiver issues.

Creates educational tools, develops programs and implements training focused on specific caregiver needs/issues.

Provides education and in-service training to VAMC employees, Veterans, families and caregivers.

Provides ongoing consultation and support to colleagues regarding caregiver support.

Develops and facilitates caregiver support groups (face-to-face or Webex telephone line) and educational programs.

Distributes educational materials provided by VA, local, state and national caregiver organizations.

The incumbent conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.

Professional judgment, including the knowledge of normal and abnormal behavior, is an inherent competency applied in daily interactions with caregivers and the Veterans they care for.

The incumbent provides referral to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs.

If appropriate, the incumbent provides referrals or consults, or in some cases direct admission of a Veteran to other VA programs including but not limited to the Community Residential Care Program, Respite Program, Community Health Care Coordination Program, Hospice, Home Based Primary Care, Telehealth and Community Nursing Home Program.

The incumbent serves as the major consultant for information on negotiating the complex processes caregivers, Veterans and families encounter when interacting with government and community agencies.

As a Caregiver Support Coordinator, the incumbent stays abreast of current federal and state legislation directed at assisting caregivers to continue to provide caregiving in an environment that is safe for both themselves and the Veteran.

The incumbent will maintain a knowledge base of current theory and treatment modalities by reading professional journals, attending conferences, clinic seminars and teleconferences, and materials distributed through VA and private sector sources.

The incumbent will collaborate with the patient aligned care team, mental health and geriatric primary care clinicians to provide Veteran and staff education on caregiver issues.

Coordination will include hands-on support group work involvement, and training of patient aligned care team clinical social work staff in the development and facilitation of such groups.

The incumbent serves as a liaison between the VA and community agencies, and participates in caregiver support activities in the state and local community to promote and recognize the role of the caregiver.

Provides consultation, guidance and expertise to community organizations regarding Veteran caregiver specific issues and needs.

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Telework: Available - Per Agency policy and approval by the Service on an Ad Hoc basis
Virtual: This is not a virtual position.
Functional Statement #: Social Worker (Caregiver Support Coordinator) 40063F
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Keywords: West Palm Beach VA Medical Center, Miami , Social Worker (Caregiver Support Coordinator) - West Palm Beach, Florida - Social Worker, Healthcare , West Palm Beach, Florida