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Urgent Care Front Desk

Company: True Compassion Urgent Care
Location: West Palm Beach
Posted on: November 25, 2022

Job Description:

True Compassion Urgent Care is a small business in Palm Beach Gardens, FL 33410. We are supportive, demanding and rewarding.We are a fun hard working team building a new urgent care brand in Palm Beach Gardens, looking for someone to help personify the most important part of our name "True Compassion."Our front desk is in need of 2-3x medical receptionists to answer the phone, schedule visits, check patients in, and maintain a general sense of hospitality within the clinic.True Compassion Urgent Care's mission is to bring a more personal touch to urgent care visits. We want to capture new patients when they need help the most, and exhibit how our practitioners can help over the long term.We offer a start-up feel in a medical setting, and a position that can grow into much more over the next several months. You would be jumping in at the beginning of a fast growing project with limitless opportunities. Medical Receptionist Responsibilities Answer inbound calls, assess patient needs, and book appointments Greet patients; notify appropriate personnel of patient arrival; obtain consent forms Obtain accurate patient information, including insurance, patient demographics, etc. for entry into the Practice Management / EMR system Scan charts and all forms including demographic and HIPAA acknowledgment Communicate patient responsibility based on insurance eligibility (copay, co-insurance, deductible) Schedule appointments; collect/post payments; provide patient receipts as required Appropriately apply preliminary CPT codes to create an efficient process for our coding team Work with insurance carriers to obtain authorizations for procedures & referrals Follow-up with past visits, track patient progress, and schedule timely follow-ups Participate in educational training and orientation to maintain and advance competency Help mentor new employees during their training period Medical Receptionist Qualifications High School Diploma required, Associates or higher preferred CNA or CMA or relevant medical certifications a major plus Clear understanding of CPT & ICD-10 codes Experience in hospitality is a major plus Must be computer savvy; Microsoft Office, Google Docs and AdvancedMD knowledge is a must Experience working in a customer service environment and/or medical office setting a plus Cheerful demeanor and passion for helping is a mustJob Type: Full-timePay: From $16.00 per hourHealthcare setting: Urgent care centerMedical specialties: Urgent CareSchedule: 12 hour shift Day shift On call Overtime Weekend availabilityCOVID-19 considerations:PPE is provided for all employes, testing & no-cost treatment is available for employees.Ability to commute/relocate: Palm Beach Gardens, FL 33410: Reliably commute or planning to relocate before starting work (Required)Experience: Customer service: 3 years (Preferred) Medical receptionist: 3 years (Preferred) Computer skills: 3 years (Preferred)Work Location: One location

Keywords: True Compassion Urgent Care, Miami , Urgent Care Front Desk, Healthcare , West Palm Beach, Florida

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