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Foreign Medical Graduate

Company: MEDICAL AUDIT PROFESSIONALS. INC
Location: Miami
Posted on: July 21, 2018

Job Description:

We are looking for a foreign medical graduate, Portuguese, Spanish, English speaker with an excellent work ethic. This is a part-time job (being on call 2 weeks of the month) as follow:

M-F : 5PM EST- 900AM EST

SAT & SUN 24 Hours

Once candidate passes the proper training, candidate will be working remotely.

The right candidate must be a foreign medical graduate or an RN, have the ability to start immediately working and handling overnight shifts for medical benefits verification and medical pre-authorization service must be able to cover phone calls from 500pm EST through 900am EST. In addition, the candidate must have excellent verbal communication skills, computer proficiency, and customer service experience.

Responsibilities:


  • Answer inbound calls (3-5 calls/night during the week & 15 calls over the weekend)
  • Handle providers inquiries for benefit verification
  • Manage and resolve customer complaints
  • Provide customers pre-authorization for medical services.
  • Escalate priority issues
  • Document all call information according to standard operating procedures
  • reviewing medical records and assess for pre-existing condition and relevant exclusions on the policy

    Core Competencies:

    • Verbal and written communication skills
    • Listening skills
    • Problem-solving
    • Customer service oriented
    • Organizational skills
    • Detail oriented
    • Adaptability
    • Team player
    • Resilience

      Job Type: Full-time, Part-Time, Contract

      Language:

      • Spanish and English (required) and Portuguese (preferred), any other languages are welcomed in addition to the required ones.

        Job Type: Part-time

        Keywords: MEDICAL AUDIT PROFESSIONALS. INC, Miami, Foreign Medical Graduate, Healthcare, Miami, Florida

        Click here to apply!

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