Spa Concierge - St. Regis Bal Harbour Resort - (19000ZW2)
Company: Marriott International
Location: Miami
Posted on: April 8, 2021
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Job Description:
Here's To Your Journey with St. Regis The St. Regis brand first
established luxury hospitality more than 110 years ago, with the
opening of the St. Regis New York. From the moment John Jacob Astor
IV opened the doors of his Beaux-Arts masterpiece on New York's
Fifth Avenue, St. Regis has stood as a symbol of uncompromising
elegance and bespoke service. Today, with more than 40 of the best
addresses around the world, St. Regis is a place where trends are
born, boundaries are broken and guests can simply live exquisite.
We invite you to explore careers at St. Regis. The St. Regis Bal
Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida,
33154 is currently hiring a Spa Concierge. Responsibilities
include: Schedule services for individuals and large groups using
spa/salon reservations software system. Call guests to confirm
scheduled services. Answer questions about available services.
Update the reservations/cancellations list throughout the day,
inform providers of last minute changes, and resolve scheduling
issues as needed by working with supervisor/manager. Check in
guests for appointments, confirm first and last name, and provide
general spa orientation to guests upon arrival. Promote and sell
spa/salon services. Obtain assigned bank and ensure accuracy of
contracted monies, obtain change required for expected business
level, and keep bank secure at all times. Process guest payments
for spa/salon services and obtain payment authorization as needed.
Accept and log cash tips for employees. Balance, scan, and drop
receipts with Accounting. Notify Engineering of maintenance and
repair needs. Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures;
ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests'' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others. Comply
with quality assurance expectations and standards. Stand, sit, or
walk for an extended period of time. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/19000ZW2?%3Flang=en-us/
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: Marriott International, Miami , Spa Concierge - St. Regis Bal Harbour Resort - (19000ZW2), Hospitality & Tourism , Miami, Florida
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