H&M Retail Sales Advisor
Company: H&M
Location: Tavernier
Posted on: April 10, 2021
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Job Description:
Job DescriptionHere's what's possible for H&M SALES
ADVISORS:We don't call them "salespeople" or "sales associates"
because that's not what we do. Our Sales Advisors are here to
ensure that our customers enjoy a fantastic shopping experience,
whether it's offering them garment options or answering simple
questions such as locating the fitting rooms. Because, in the end,
we believe that our clothes will sell themselves. Our customers
just need someone to engage them and offer advice, from time to
time, to figure out what's possible for their personal style.Job
Responsibility including but not limited to:Customer
Service:Provide excellent direct and indirect customer service
according to H&M standards and meet the 5 basic demands on the
selling floor, in the fitting room and at the cash pointAnswer
phones courteously and promptlyJob Knowledge:Actively work with
garments, including processing, stocking, replenishing, folding,
hanging, displaying and merchandising per H&M guidelines, to
maximize selling opportunitiesRing on the register, report and
handle all required transactions, issue receipts and pack
merchandiseUnload delivery truck, receive, open and unpack
merchandise and label merchandise with security
tagsEfficiency:Execute reductions, price changes, transfers and
cash register routinesUtilize established H&M policies and
procedures to assist in loss prevention and safety for the store
and partner with store management as neededTeam Player:Work
effectively with team members to ensure the selling floor, cash
point, fitting rooms and stockroom are clean and well maintained
per H&M's store standardsAdhere to H&M values and internal
standards policies and procedures contained in the H&M Employee
HandbookQualificationsMinimum Candidate Qualifications:High School
graduate or equivalent preferred6 months of experience in customer
service, retail industry preferredAbility to lift in excess of 20
poundsAbility to stand for long periods of time, bend, stretch,
engage in repetitive motions, push, pull and carry items
(mannequins, clothing, totes, torsos, etc.) for a short
distanceAbility to climb a ladder and use a step
stoolCompetencies:Excellent customer service skillsAbility to
recognize and execute selling opportunitiesAbility and willingness
to run a cash registerGood communication and organizational
skillsAbility to multitask in a fast-paced environmentAbility to
take initiative to complete tasks and solve problemsAbility to meet
deadlinesAbility to manage time and prioritizeMust be able to work
a flexible work schedule including nights and weekendsJob Status:
Nonexempt, Hourly (Part-Time or Full-Time)Additional InformationAll
your information will be kept confidential according to EEO
guidelines.
Keywords: H&M, Miami , H&M Retail Sales Advisor, Hospitality & Tourism , Tavernier, Florida
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