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Remote Customer Service Representative/Inbound Call Representative

Company: CONFIDENTIAL
Location: Miami
Posted on: November 22, 2021

Job Description:

The Customer Service Representative is responsible for working as a member of the Customer Service Team. This position requires working with multiple internal departments to provide exemplary service to customers to ensure customer satisfaction. The position is in a fast-paced environment, and requires multi-tasking skills to service orders, customer requests and new product inquiries,

Job Requirements:
Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Maintain customer service related information for customer accounts
Ensure quality customer service and customer satisfaction
Maintain customer service voicemail and return customer calls
Provide customers with superior customer service
Provide customer service for internal customers
Capturing customer information and answering customer inquiries
Resolve inbound customer calls regarding account
Take customer orders and provide high-quality customer service
Make out going customer service calls
Work with customer service manager to ensure proper customer service
Resolve any customer service issues
Answering inbound calls and providing excellent customer service
Provide customer support and handling customer inquiries
Combining excellent customer service skills
Assure quality customer service to all customers
Provide exceptional customer service to all customers
Provide superior customer service with all customer interactions

Keywords: CONFIDENTIAL, Miami , Remote Customer Service Representative/Inbound Call Representative, Hospitality & Tourism , Miami, Florida

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