Service Concierge

Company: Doral Automotive Group
Location: Miami
Posted on: May 15, 2022

Job Description:

Job Description From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We are a family owned business and our goal is to make you feel like a part of our Doral Automotive family. We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to customer service at the highest level.We're looking for a Service Concierge to join our growing team! The ideal candidate will be excited to grow within the automotive industry.Apply online or in person! What We Offer:

• Work with the latest technology
• Health, Vision, Dental and AFLAC insurance
• Company Paid Long Term Disability
• Company Paid Life Insurance
• Company Paid Employee Assistance Program
• 401(k) Retirement Plan Match
• Employee/Family Vehicle Purchase Program
• Vendor Discount Programs
• Potential for Growth
• Friendly Working Environment Responsibilities
  • Reach out to customers to ensure we exceeded their service expectations.
  • Track customer concerns and work with the service advisors and managers to resolve potential issues
  • Greet service customers and answer phones as neededQualifications
    • Prior dealership experience preferred, but not mandatory
    • Must be a team player with a strong sense of commitment to the customer
    • Ability to work with customers to find mutually beneficial solutions
    • Must be self-motivated and have good written and oral communication skills.
    • Must conduct his / herself in a professional manner.
    • The understanding and use of Microsoft programs and applications.
    • Good organizational and time management skills

Keywords: Doral Automotive Group, Miami , Service Concierge, Hospitality & Tourism , Miami, Florida