Store Leader, Coconut Grove
Company: Warby Parker
Location: Miami
Posted on: May 16, 2022
Job Description:
Job DescriptionWarby Parker is on the lookout for a motivated
Store Leader to play an integral part in laying the foundation for
our growing Retail business. All aspects of our stores' success
rests on the shoulders of our seasoned Store Leaders—Warby Parker
Retail wouldn't be what it is today without them! In this position,
you'll build and lead a team of service-minded Managers, Opticians,
and Advisors in executing processes and creating amazing customer
experiences. Exercising your business savvy, you'll steer your team
toward hitting their personal performance goals and meeting our
company's financial targets. Along the way, you'll have
opportunities to share knowledge and collaborate with your peers
through our annual Store Leader Summit. Previous retail management
experience, paired with strong leadership skills, will set you up
for success in this role. Sound like the job for you? Keep
reading!What you'll do:
- Represent and communicate Warby Parker's values and philosophy
to customers and team members
- Execute and improve all operational activities to meet your
store's financial targets and customer experience goals
- Consistently follow company-wide processes to maintain brand
consistency
- Manage daily scheduling and payroll for the entire store
team
- Coordinate store events with our Marketing team
- Implement existing procedures (and create new ones!) to protect
the company's inventory and assets
- Follow and enforce protocols to ensure risk management and
safety
- Build and foster an engaged, effective team through recruitment
and on-boarding, as well as ongoing training and development
- Lead quarterly performance and development reviews for each
store team member
- Live and breathe Warby Parker's core values in your quest to
exemplify what great service looks like
- Create an inclusive workplace culture by treating all teammates
and customers with respect
- Attend company leadership trainings, including our annual Store
Leader SummitWho you are:
- Backed by 3+ years in a management role at a complex
customer-focused, operationally excellent retailer (plus, you're an
established top-performer)
- Able to build, coach, and retain a high-performing team that
meets sales, operational, and financial performance goals
- A clear, honest, and empathetic communicator who's able to make
tough decisions
- An organized, entrepreneurial go-getter—you're unafraid of
taking calculated risks to deliver results
- An upbeat collaborator with strong interpersonal skills
- A resourceful problem-solver and out-of-the-box thinker when
faced with challenges
- Curious and willing to question how things are done and how
they could be done better
- Able to inspire your team by promoting our vision and purpose
in a compelling way
- Highly interested in business, technology, and fashion
- Ready to bring fun into your workplace but willing to put in
long hours when required
- Passionate about providing nothing-but-wonderful service
- Not on the Office of Inspector General's List of Excluded
Individuals/Entities (LEIE)Some benefits of working at Warby Parker
for Full-Time Employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)About Us:Warby Parker was founded with a
mission: to inspire and impact the world with vision, purpose, and
style.We're constantly asking ourselves how we can do more and make
a greater impact—and that starts by reimagining everything that a
company and industry can be. We want to demonstrate that a business
can scale, be profitable, and do good in the world—without charging
a premium for it. And we've learned that it takes creativity,
empathy, and innovation to achieve that goal.Since the day we
launched in 2010, we've pioneered ideas, designed products, and
developed technologies that help people see. We offer everything
our customers need for happier eyes at a price that leaves them
with money in their pockets, from designer-quality glasses and
contacts to eye exams and vision tests. Ultimately, we believe in
vision for all, which is why for every pair of glasses or
sunglasses we sell, a pair of glasses is distributed to someone in
need through our Buy a Pair, Give a Pair program. Over eight
million pairs of glasses have been distributed in over 50
countries; that means eight million people now have the glasses
they need to learn, work, and achieve better economic outcomes. At
Warby Parker, you can look forward to company outings and events,
volunteering and learning opportunities, and just great company
filled with curious, kind folks. Dreaming up and sharing ideas
aren't responsibilities reserved for certain teams or leaders; the
challenge (a really fun one) of innovation is on all of our
shoulders. Teammates can also connect around common interests,
backgrounds, and identities, no matter their home base, through our
various employee resource groups. (We're happy to say that the
Human Rights Campaign has named us a Best Place to Work for LGBTQ+
employees!) That sense of community and belonging keeps us excited
to walk through the door every day, wherever that door may be.
We're driven to continue building a workplace, based on inclusive
behaviors and equitable systems, where all employees can bring
their authentic selves, feel engaged, and share their perspectives
as a valued member of Team Warby. Transparency is what we're all
about, and our annual Impact Report and Racial Equity Strategy lay
out how we're sticking to these values.
Keywords: Warby Parker, Miami , Store Leader, Coconut Grove, Hospitality & Tourism , Miami, Florida
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