-Greet and make all guests feel welcomed to the restaurant.
-Clear all used tableware, napkins and refuse from tables to tubs
in bus station.
-Wipe table, chairs and clear debris and crumbs from floor areas
-Reset tables in accordance with established standards to seat new
guests as quickly as possible.
-Remove full tubs from bus stations to dishwashing area for
cleaning, and maintain a clean, well-stocked and orderly bus
station at all times in order to improve efficiency and
-Retrieve cleaned dishes, glassware and utensils from the dishroom
and distribute to each service station in order to keep a ready
supply available for restaurant use.
-Examine each table for missing items.
-Remove any items that do not meet cleanliness standards.
-Maintain a clean, presentable and attractive restaurant.
-Clean floors when asked.
-Retrieve clean linens at beginning of shift and during shift when
necessary, folding as specified by established standards and
stocking correct par levels in the service stations.
-Keep area clean according to Board of Health standards.
-Attend team briefings when relevant.
-Present a clean and professional appearance at all times.
-Maintain a friendly, cheerful and courteous demeanor at all
-Ensure guest satisfaction by responding to guest inquiries with
accurate information and a positive attitude.
-Promote hotel amenities and services to guests using personal
knowledge and effective selling techniques.
-Welcome and effectively resolve guest questions, issues and
complaints with supervisor assistance as needed.
-Complete training on safe lifting procedures.
-Complete training on bloodborne pathogens.
-Complete training on food safety/contamination/cross contamination
-Complete training on prevention of slips/trips/falls in the food
prep and service area.
Perform other duties as assigned.