Banquet On-Call Staff
Company: Cheeca Lodge & Spa
Posted on: September 24, 2022
I. Job Summary
The banquet server cares for the dining needs of banquet guests and
in doing so, creates positive memorable experiences. Guest service
is the first and primary responsibility. Everything the server does
is done to delight guests.
II. Job Responsibilities
--- Greet and make all guests feel welcomed.
--- Take drink orders, process orders, and accommodate special
--- Serve food to all guests following banquet guidelines for
presenting and clearing plates.
--- Refill beverages as needed or as directed by the banquet
--- Remain attentive to guests throughout the entire dining
experience, adhering to or exceeding service standards as
established by the restaurant at all times.
--- Maintain cleanliness standards in restaurant, wait station and
kitchen service area in order to have a clean, presentable and
attractive facility, and to satisfy State Board of Health
--- Attend team briefings when relevant.
--- Present a clean and professional appearance at all times.
--- Maintain a friendly, cheerful and courteous demeanor at all
--- Ensure guest satisfaction by responding to guest inquiries with
accurate information and a positive attitude.
--- Be continually aware of, and maintain, the highest standards of
safety and hygiene.
--- Clean designated areas in accordance with resort and State
Board of Health requirements.
--- Ensure all linens, table settings and items used are clean and
--- Clean and refill cruet and condiment sets as needed.
--- Check all tables to be sure that decorations are properly
--- Check stations to be sure they are adequately stocked.
Perform other duties as assigned.
--- High school diploma or GED
Skills and Experience (Essential)
--- At least 18 years of age
--- Basic computer skills
--- Must be able to speak, read and write English and have basic
--- Must be able to work well under pressure while retaining tact
and composure when resolving guest complaints
Skills and Experience (Preferred)
--- One year in the hospitality or restaurant industry
--- Degree in food-service field
--- Fluency in Spanish
Equal Opportunity Employer Minorities/Women/Protected
Keywords: Cheeca Lodge & Spa, Miami , Banquet On-Call Staff, Hospitality & Tourism , Islamorada, Florida
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