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Customer Service Associate

Company: RecVance
Location: Miami
Posted on: September 24, 2022

Job Description:

Representing one of the COUNTRY's most recognized brands, our aim is to deliver 'the best or nothing.'

Our people are an essential part of creating the environment we need to connect potential customers with our client's new and existing buyers while supporting the delivery of a golden customer experience.

To further underpin our drive for excellent customer service, we are now looking to recruit a Customer Service Associate to join our established team. Working alongside other retailer-facing sales teams, you will be expected to review the current sales and after-sales satisfaction and identify the root causes of strong (and ineffective) customer interactions.

The job holder must be/have:

  • Confident, credible, and articulate
  • Skilled in listening and being able to collate information & gain agreement
  • An objective style with the ability to challenge in a calm, positive way
  • Highly customer focused with real empathy for service and support
  • A good team player
  • Be self-motivated and able to demonstrate resilience
  • Well-developed organizational and facilitation skills
  • Graduate/relevant professional qualification
  • Well presented with a professional appearance

    Job Requirements:
    While we'll teach you everything we have learned about people, our client, organizational development, and customer acquisitions - your experience in these areas will help you to hit the ground running. And any experience you have working with customers, especially in a face-to-face role, will come in handy.

    What we offer:
    • Full product training
    • One-on-One Mentoring
    • Career Progression and Development
    • Ongoing guidance and support
    • An active social calendar
    • Competitive bonus packages Whatever your background, no matter what experience you do or do not have, we will consider any applicants who can prove they can work as part of a dynamic team, contributing to a fast-expanding sales/customer service environment.

      Send your resume via the online system, remembering to attach your name number, or email, or else your application will not be reviewed.

Keywords: RecVance, Miami , Customer Service Associate, Hospitality & Tourism , Miami, Florida

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