Customer Service Representative- Miami FL (Temp Remote)
Company: Spectraforce Technologies Inc
Posted on: November 25, 2022
Position Title:Customer Service Representative-Level 1 Duration:
10+ Months Location : Miami, FL Working from home currently but
must be local to Miami site Work from home may be available for
select temps - but must be local Will pick up equipment on first
day Temp-to-perm opportunity - will be based on attendance and
performance among other things Interviews via Zoom MOBILE SERVICES
Must be able to work 11:00am to 10:00pm plus weekends (40 hours)
Shifts are: 10:00am to 7:00pm 10:30am to 7:30pm 11:00am to 8:00pm
1:00pm to 10:00pm Roles and responsibility:
- Handle in-bound calls from our customers by researching and
resolving loan level inquiries in hazard insurance, mortgage
banking and property loss.
- This role requires listening to our customer's concerns and
showing empathy while resolving their issue.
- Because every customer is different we expect you to take the
initiative to truly understand our customers current challenges,
solve them, and use your expertise to proactively help them avoid
- You may be asked to participate in special projects, assume new
responsibilities, and adjust priorities as requested.
- A robust paid training environment that enables you to learn
the business, the systems, policies and most importantly how to
effectively engage and resolve customer challenges. Training will
be a combination of classroom, online and side-by-side
Keywords: Spectraforce Technologies Inc, Miami , Customer Service Representative- Miami FL (Temp Remote), Hospitality & Tourism , Miami, Florida
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