Food and Beverage Manager
Posted on: November 26, 2022
Purpose:It is the responsibility of the Food & Beverage Manager
is to provide leadership and management for the SHOTS venue. In
addition, The Food & Beverage Manager is in charge of delivering
results that contribute to the mission and overall success of
SHOTS. This includes accountable for revenue strategy of the venue
and heading the sales and profitability, with a strong emphasis on
guest experience and satisfaction and ensuring that brand standards
are met.Supervisory Responsibilities:Supervisory responsibilities
for the below mentioned position(s)/department(s) include
interviewing, hiring, training, assigning and directing work;
appraising performance; mentoring, rewarding and conducting
corrective action(s), addressing complaints and resolving problems.
Cooks Bar Backs Bartenders Lead Bartenders Cocktail Severs, Hosts
Porters Supervisors, Door HostsQualifications: Education /
Certifications / Work/Industry Experience: High School Diploma or
Equivalent Required Associates or 4 year degree in Hospitality
desired. 4 years prior F&B experience, required with 3 years of
F&B leadership and or nightlife required.Knowledge / Skills /
Abilities (KSA's) & Competencies: Knowledge of Database software;
Internet software; Inventory software; Order processing systems;
Spreadsheet software and Word Processing software. Ability to write
reports, business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from
clients, customers, and the general public. Customer Service -
Manages difficult or emotional customer situations; Responds
promptly to customer needs; Solicits customer feedback to improve
service; Responds to requests for service and assistance; Meets
commitments. Interpersonal Skills - Focuses on solving conflict,
not blaming; Maintains confidentiality; Listens to others without
interrupting; Keeps emotions under control; Remains open to others'
ideas and tries new things. Oral Communication - Speaks clearly and
persuasively in positive or negative situations; Listens and gets
clarification; Responds well to questions; Demonstrates group
presentation skills; Participates in meetings. Written
Communication - Writes clearly and informatively; Edits work for
spelling and grammar; Varies writing style to meet needs; Presents
numerical data effectively; Able to read and interpret written
information. Problem Solving - Identifies and resolves problems in
a timely manner; Gathers and analyzes information skillfully;
Develops alternative solutions; Works well in group problem solving
situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues
training and development opportunities; Strives to continuously
build knowledge and skills; Shares expertise with others.
Teamwork-Balances team and individual responsibilities; Exhibits
objectivity and openness to others' views; Gives and welcomes
feedback; Contributes to building a positive team spirit; Puts
success of team above own interests; Able to build morale and group
commitments to goals and objectives; Supports everyone's efforts to
succeed. Ethics-Treats people with respect; Keeps commitments;
Inspires the trust of others; Works with integrity and ethically;
Upholds organizational values. Organizational Support - Follows
policies and procedures; Completes administrative tasks correctly
and on time; Supports organization's goals and values; Benefits
organization through outside activities; Supports affirmative
action and respects diversity. Motivation-Sets and achieves
challenging goals; Demonstrates persistence and over comes
obstacles; Measures self against standard of excellence; Takes
calculated risks to accomplish goals.
Planning/Organizing-Prioritizes and plans work activities; Uses
time efficiently; Plans for additional resources; Sets goals and
objectives; Organizes or schedules other people and their tasks;
Develops realistic action plans. Professionalism-Approaches others
in a tactful manner; Reacts well under pressure; Treats others with
respect and consideration regardless of their status or position;
Accepts responsibility for own actions; Follows through on
commitments. Quality - Demonstrates accuracy and thoroughness;
Looks for ways to improve and promote quality; Applies feedback to
improve performance; Monitors own work to ensure quality.
Quantity-Meets productivity standards; Completes work in timely
manner; Strives to increase productivity; Works quickly. Safety and
Security-Observes safety and security procedures; Determines
appropriate action beyond guidelines; Reports potentially unsafe
conditions; Uses equipment and materials properly. Adaptability -
Adapts to changes in the work environment; Manages competing
demands; Changes approach or method to best fit the situation; Able
to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality-Is consistently at work and on time; Ensures
work responsibilities are covered when absent; Arrives at meetings
and appointments on time. Dependability Follows instructions,
responds to Ownership direction; Takes responsibility for own
actions; Keeps commitments; Commits to long hours of work when
necessary to reach goals; Completes tasks on time or notifies
appropriate person with an alternate plan. Initiative - Volunteers
readily; Undertakes self-development activities; Seeks increased
responsibilities; Takes independent actions and calculated risks;
Looks for and takes advantage of opportunities; Asks for and offers
help when needed. Innovation - Displays original thinking and
creativity; Meets challenges with resourcefulness; Generates
suggestions for improving work; Develops innovative approaches and
ideas; Presents ideas and information in a manner that gets others'
attention.Essential Duties / Responsibilities / Tasks:Primary
duties, responsibilities, and tasks include, but are not limited to
the following: Supervise the daily operation of SHOTS venue.
Responsible for ensuring that all Beverage operations are in
compliance with all systems, control policies and procedures.
Responsible for upkeeping inventory to company standard pars.
Responsible to keep the standard company % cost control. Estimates
beverage consumption and purchases or requisitions beverage
ingredients and supplies. To monitor and critique the quality and
consistency of the Beverage product. Bring innovation and creative
ideas to create specialty cocktails for our menu. Displays
leadership in guest hospitality, exemplifies excellent customer
service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and
service levels. Reviews guests comments, guest satisfaction results
and other data to identify areas of improvement. Responds to and
handles guest problems and complaints. Is responsible for the
budgeting process for areas of responsibility. Maintain cleanliness
and health code standards. Complete monthly beverage inventory.
Schedule staff to reflect daily business levels in order to monitor
and control payroll and other expenses.Leadership Detail
Requirement In charge of Team Member development and marketing.
Responsible for Team Member onboarding and payroll. Responsible for
completion of all schedules. Accountable for upholding proper
exit/separation paperwork for all Team Members. Upholds a nightly
pre-shift to give direction and set the standard for the night.
Exceeds financial objectives. Develops management team to ensure
they are"the next person up". Leads weekly operations meeting.
Presents monthly recap and presents forecast. Responsible for
creating and executing 4 annual events working with the marketing
team.Work Environment/Conditions: The noise level in the work
environment is usually moderate to high.Physical Demands:The
physical demands described herein are representative of those that
must be met by an incumbent to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the Team Member
is frequently required to use hands to finger, handle, or feel and
reach with hands and arms. Must occasionally lift and/or move up to
25 pounds.Job Type: Full-timePay: $52,000.00 - $58,000.00 per
yearBenefits: Employee discount Flexible schedule Paid
trainingRestaurant type: BarShift: 8 hour shift Evening shift Night
shiftWeekly day range: Weekend availabilityShift availability:
Night Shift (Preferred)Work Location: One location
Keywords: SHOTS, Miami , Food and Beverage Manager, Hospitality & Tourism , Miami, Florida
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