Customer Service - Case Consultant - Monthly Incentives
Company: Morgan & Morgan, P. A.
Location: Miami
Posted on: January 28, 2023
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Job Description:
At Morgan & Morgan, the work we do matters. For millions of
Americans, we're their last line of defense against insurance
companies, large corporations or defective goods. From attorneys to
client support staff, creative marketing to operations teams, every
member of our firm has a key role to play in the winning fight for
consumer rights. Our over 3,000 employees are all united by one
mission: For the People.SummaryOur firm is looking for customer
service professionals who are passionate about helping people and
dedicated to providing a first-class customer experience. Our
clients are often experiencing traumatic situations and our Case
Consultants will be the first communication they have with the
firm; it is imperative that these associates portray empathy and
kindness to our clients. The proper candidate will support the Case
Control Center's core values by operating with PURPOSE Passion,
Unity, Respect, Persistence, Opportunity, Success, and
ExcellenceThe Case Control Center is open 7 days a week from 8:00am
to 9:00pm. Our ideal candidate will be able to work anytime during
those business hours, Monday to Friday with Weekend availabilityIf
you believe in helping others, have a strong sense of empathy for
those in need, treat others with kindness and respect, and are
looking for a career, then we want to talk to you!Position Starts
at $15.00/hr + Monthly Incentives averages $500-$700. Join the team
today and receive a $250 sign-on bonus! You must be employed with
the company for a minimum of 90 days to receive this special
offer.ResponsibilitiesResolving client issues in a professional
mannerScheduling appointments for our investigatorsAccepting
inbound calls and placing outbound callsOnce you have provided the
free consultation, and it is determined we are able to help the
client, you will obtain signed retainers via email or
textQualificationHigh school diploma or GED is required; college
preferredAbility to communicate effectively with clientsUsed to
adapting in an ever-changing environment and handling multiple
prioritiesExcellent oral communication with an outgoing
personalityAble to multitask and learn quicklyMust thrive in a team
environmentReliable and dependableExcellent comprehension and
critical-thinking skillsAbility to type at least 35 WPM with
excellent writing skills while navigating through multiple software
applications#LI-MS1BenefitsMorgan & Morgan is a leading personal
injury law firm dedicated to protecting the people, not the
powerful. This success starts with our staff. For full-time
employees, we offer an excellent benefits package including medical
and dental insurance, 401(k) plan, paid time off and paid
holidays.Equal Opportunity StatementMorgan & Morgan provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local
laws.E-VerifyThis employer participates in E-Verify and will
provide the federal government with your Form I-9 information to
confirm that you are authorized to work in the U.S. If E-Verify
cannot confirm that you are authorized to work, this employer is
required to give you written instructions and an opportunity to
contact Department of Homeland Security (DHS) or Social Security
Administration (SSA) so you can begin to resolve the issue before
the employer can take any action against you, including terminating
your employment. Employers can only use E-Verify once you have
accepted a job offer and completed the I-9 Form.Privacy PolicyHere
is a link to Morgan & Morgan's privacy policy.
Keywords: Morgan & Morgan, P. A., Miami , Customer Service - Case Consultant - Monthly Incentives, Hospitality & Tourism , Miami, Florida
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