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Customer Service Support

Company: Global Channel Management, Inc.
Location: Hialeah
Posted on: July 15, 2019

Job Description:

Monday-Friday 7a-9p; Saturday & Sunday 8a-7p, shift will include one weekend day, days off may not be consecutive. Shift may be later, such as 12:30p-9p or 11:30a-7p depending on business needs. Training hours are Mon-Fri 9a-530p and will be approx. 4-6 weeks. Bi-lingual French or Spanish Customer Service Support needs 3+ years experience Customer Service Support requires: Customer service Professional Courteous PC savvy 35 WPM Customer Service Support duties: Process and confirm purchase orders in a timely manner. Communicate any required changes to purchase order. Pricing, part number, etc. to customer. Review purchase orders with special discounts for proper approval. Validate warranty and issue Return Authorizations. investigate and process sales adjustments Act as a liaison and document and report shipment discrepancies. Promptly address customer requests for information.

Keywords: Global Channel Management, Inc., Miami , Customer Service Support, Hospitality & Tourism , Hialeah, Florida

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