MiamiRecruiter Since 2001
the smart solution for Miami jobs

Contact Center Trainer

Company: The Cobblers
Location: Miami
Posted on: February 24, 2021

Job Description:

The Cobblers is currently looking for a--Client Experience Trainer--in Miami, FL. Office.

Our Client Experience Trainer plays a pivotal role in educating staff. The Cobblers' Trainer will work closely with the Implementation, Support, and Sales teams to ensure our staff is properly trained and knowledgeable on our software, service, and products.

The ideal candidate is looking for a company to build a career. With fast-growing e-commerce business and storefronts in So. Florida, The Cobblers continue to expand its footprint and to be recognized as the top company in the US. With planned local growth, plus growth in e-commerce, and beyond, the Cobbler's team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates.

--- Execute all aspects of product training to ensure understanding of application features and functions at the desired level based on the learner's role
--- Conduct classroom training sessions with a diverse learner audience varying in size from one learner to 20+
--- Create and write product training materials and user documentation
--- Create, update and maintain applicable learner training material and documentation
--- Serve as a subject matter expert for product testing and QA
--- Build customer trust, and ensure customer satisfaction
--- Assist Sales teams as needed for service support
--- Performs other related duties as assigned

--- Excellent verbal and written communication skills
--- Excellent interpersonal and customer service skills
--- Proficient in Microsoft Office Suite or related software
--- Excellent organization skills and attention to detail
--- Strong phone and in-person presentation skills
--- Basic understanding of Training procedures and systems such as Customer Relationship Management (CRM)
--- Ability to work independently

Education and Experience:
--- Bachelor's degree in related field a plus
--- Minimum of 2 years working as a trainer
--- Ability to learn new software programs quickly
--- Strong background in customer service
--- Detail-oriented and results-driven
--- Proven ability to be self-directed, and a self-starter
--- Proven ability to develop training materials that present ideas in a clear and concise manner, at a level appropriate for the target audience

About Company:
Masters of the craft. Titans of the trade. The Cobblers is one of the fastest-growing companies in America. We are committed to delivering world-class restoration, repair, and cleaning services to high-quality leather goods and premium sneakers. The Cobblers is a brand that represents new ways of thinking, creating innovative, circular processes for the development of our product-service offerings. We champion "revival and re-use" over the disposable and the replaceable. Pollute not. Waste Not.

Life at The Cobblers: Life at The Cobblers is about sharing responsibility and creating great work together. We take pride in the many unique perspectives and expertise that our team brings to the table every day. We are committed to offering equal opportunities to all employees and welcome applicants irrespective of age, sex, race, ethnicity, or disability.

Keywords: The Cobblers, Miami , Contact Center Trainer, Human Resources , Miami, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Human Resources Jobs

HR Administrative Assistant
Description: HR Administrative Assistant Location: Palm Beach Gardens, FL Job ID: 60266 Duration 11 Month Contract PLEASE SEND ALL RESUMES TO Supports human resources management performing routine (more...)
Company: Butler Aerospace and Defense
Location: North Palm Beach
Posted on: 03/5/2021

Home Depot Hiring Now $16-$35+/Hr. near (City).
Description: No Experience
Company: Home Depot
Location: Palm Beach
Posted on: 03/6/2021

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
Description: No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor A Front Desk Supervisor will be responsible for the following: Oversees front desk operations. Provides (more...)
Company: Hilton
Location: West Palm Beach
Posted on: 03/5/2021

Payroll Administrator - St. Regis Bal Harbour Resort - (21010035)
Description: Live Fully at Marriott International 1 Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world (more...)
Company: Marriott International Inc.
Location: Fort Lauderdale
Posted on: 03/5/2021

Technical Recruiter
Description: Technical RecruiterPrimary ResponsibilitiesThis position will be working with Lorien's Strategic Alliance Group. You will primarily be responsible for supporting several existing Fortune 1000 around the (more...)
Company: Lorien
Location: Hollywood
Posted on: 03/5/2021

Product Tester (from home) - Part-Time, No Exp Req. $25-$45/hr
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Deerfield Beach
Posted on: 03/6/2021

Payroll Administrator - St. Regis Bal Harbour Resort - (21010035)
Description: Live Fully at Marriott International 1 Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world (more...)
Company: Marriott International, Inc.
Location: Pompano Beach
Posted on: 03/5/2021

Sr. Payroll Analyst
Description: Appgate is looking for a Sr. Payroll Analyst to manage our U.S. Payroll Operations. The Sr. Payroll Analyst will be responsible for maintaining our payroll system/records, processing/reconciling our bi-weekly (more...)
Company: Appgate
Location: Miami
Posted on: 03/5/2021

Human Resources Specialist (42A)
Description: When a Soldier has a question about benefits, policy, or needs help with a sensitive issue, the Army National Guard's Human Resources Specialist is the primary go-to person. As an HR Specialist, you will (more...)
Company: Army National Guard
Location: West Palm Beach
Posted on: 03/5/2021

Recruitment Event
Description: NOW- HIRING - GOODWILL CORAL WAY STORE 14610 S.W. 26 STREET Miami, Florida 33185 CALL FOR THE
Company: Careerbuilder-US
Location: Miami
Posted on: 03/5/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Miami RSS job feeds