Operations Trainer (Corporate)
Company: Mia Aesthetics Services
Location: Miami
Posted on: August 7, 2022
|
|
Job Description:
Description:
Mia Aesthetics is a leading provider in plastic surgery services
with a growing top-tier staff of plastic surgeons, expanding
locations nationwide, and well over 50,000 satisfied patients. Our
mission is to bring beauty and cost-efficiency into reality. At Mia
Aesthetics we provide the highest quality plastic surgery, all at
affordable prices.Our Core Values: Patients First, Collaborate
Openly, Respect for Others, and Execute withPurpose.The Service
Operations Trainer is responsible for enabling new hires with
proper training to successfully perform in their role. Duties &
Responsibilities:Training Delivery Professionally conduct new hire
and skill development training workshops for employees, utilizing
established training guidelines, methods, and materialsConduct
final assessments to ensure New Hire retained the necessary
knowledge to complete role tasksComplete all necessary new hire
management tasks such as onboarding tasks, attendance, progress
reports, graduation summariesEnsures that participants see the
Corporate Trainer as a subject matter expert. This includes the
ability to service customers by taking live calls monthly.Training
Application Oversee new hires in a Nesting environment. Transition
participants from the classroom to the floor and ensure that
participants are achieving performance metrics within their first
30 days post-trainingEvaluate new hire performance while they are
in Nesting, determine feedback (one-one, group), document and
deliver feedbackTraining Material Coordinate changes to the current
training curriculum while adhering to departmental and corporate
policies and procedures. This includes assisting in the preparation
of written training materials (e.g., trainer's guide, overheads,
exercises, handouts, aids, quizzes, etc.).Other DutiesResponsible
for quality assurance, compliance and in-service and continuing
education activities as requested by Mia AestheticsOther duties as
assigned
Requirements:
The goals of the position areComprehension of learning materials,
through demonstration of skills and assessments you are required to
deliver to your audienceAccurate recording of class participant
data such as assessment scores and attendance, and delivery of
information to correct audienceEnsure all learning material is up
to date with current information, and materials are ready for each
classAnalyze the effectiveness of training and workshops, aid in
the development of materials as neededAbility to properly educate
across all learning stylesMeet or exceed expectations from
participants that attend your training classesMinimize the
attrition of new hire employees by delivering comprehensive
training and supporting their transition during the Nesting period
Provide support and mentoring for employees, and identify areas
needing improvementParticipates in quality assurance, compliance,
and in-service and continuing education activities as requested by
Mia AestheticsOther duties as assignedSupervisory
Responsibilities:NoneRequired Skills/Abilities: Excellent
presentation skills both in person in a classroom environment and
delivering training in a virtual environmentStrong organization and
time management skills to prioritize, and set tasks and goals for
productivityExcellent written skills including the ability to
create and modify training materialsKnowledge of adult learning
theories and principlesStrong knowledge of MS Office tools
including VisioProven ability to adapt to an ever-changing business
environmentMust have the ability to exercise considerable judgment
and discretion in establishing and maintaining good working
relationshipsEducation and Experience:Bachelor's Degree minimumOne
(1) year of supervisory/staff management experienceGraduate of (2)
year accredited program in Adult Education and Training,
Organizational Development, Communications, or Liberal Arts, and/or
equivalent combination of education and experience Physical
Requirements: Prolonged periods of standing, bending and reaching
low or overhead Prolonged periods of sitting at a desk working on a
computerTravel Requirements: Periodic international travel as
needed Mia Aesthetics is an Equal Opportunity Employer (EOE).
Qualified applicants are considered for employment without regard
to age, race, color, religion, sex, national origin, sexual
orientation, disability, or veteran status. All applicants must be
eligible to work in the United States.Join us:
https://miaaesthetics.com/careers/ #miajobs
#mia_talentPI187537781
Keywords: Mia Aesthetics Services, Miami , Operations Trainer (Corporate), Human Resources , Miami, Florida
Click
here to apply!
|