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Area Human Resources Manager

Company: Highgate Hotels L.P.
Location: Miami
Posted on: September 25, 2022

Job Description:

Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.
The Gates Hotel South Beach is a boutique, lifestyle hotel offering guests an authentic and unconventional experience. Located at 2360 Collins Avenue at 23rd Street, this contemporary, full-service hotel features newly built guestrooms and is set directly across the street from the Atlantic Ocean and convenient to all that South Beach has to offer. All 235 guest rooms are newly renovated with modern amenities.
The Area Human Resources Manager is responsible for assisting the Director of Human Resources in being a strategic business partner with all the hotels in Miami Region. - The successful candidate will help promote Highgate's culture and values to our valued associates, and work toward providing them the best possible work environment. - They will assist the Area Director of HR with a variety of Human Resources functions, including recruitment, on-boarding, retention, associate relations, training, file maintenance, leaves of absences, workers compensation, and understanding and enforcement of company and brand policies and employment laws.

  • Assist the Area HR Director as well as property leaders in driving Highgate and brand culture and executing the company's mission, vision, and values.
  • Assist the Area HR Director in planning and executing the company's HR strategies and goals.
  • Assist in all areas of recruiting, from posting jobs, reviewing resumes, arranging interviews, conducting interviews, and utilizing -the company e-recruiting platform
  • Assist in on-boarding and retention, including property brand training as well as Highgate new hire orientation and culture training
  • Learn and understand all company policy and procedures as well as federal, state and local employment laws; assist in compliance
  • Learn and understand all property brand and Highgate Quality Assurance Audit requirements; assist in compliance
  • Assist in associate relations and retention, including recognition strategies, planning and executing a monthly calendar of associate events, and soliciting and following-up on associate feedback. - -
  • Help explain company benefits to our valued associates, assist them with completion of enrollment forms, and answer questions
  • Respond to unemployment claims, maintain unemployment log
  • Request IT access for new and current associates, request disabling of access for terminated associates.
  • Maintain new hire, current associate, termination, and transfer data and files.
  • Compile wage surveys.
  • Monitor and maintain Leave of Absence log.
  • Process Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury, maintain WC log.
  • Write articles and take pictures for property newsletter.
  • Assist with special projects


    • At least 2 years of progressive Human Resources Management experience in a hotel or a related industry
    • Recruitment experience in the hospitality or related industry required
    • 4 year college degree required
    • Previous supervisory responsibility preferred.
    • Familiarity with and knowledge of employment laws preferred
    • Previous Hilton Brand experience helpful
    • College course work in related field helpful
    • Long hours sometimes required.
    • Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
    • - Maintain a warm and friendly demeanor at all times.
    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
    • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
    • Must be able to multitask and prioritize departmental functions to meet deadlines.
    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
    • Attend all hotel required meetings and trainings.
    • Participate in M.O.D. coverage as required.
    • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which include wearing nametags.
    • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
    • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
    • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
    • Must be able to maintain confidentiality of information.
    • Perform other duties as requested by management.

Keywords: Highgate Hotels L.P., Miami , Area Human Resources Manager, Human Resources , Miami, Florida

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