Director of Human Resources
Company: DoubleTree by Hilton Hotel Miami Airport Conventio
Posted on: November 25, 2022
HUMAN RESOURCES DIRECTOR
Department Human Resources
Reports to: General Manager
The Director of Human Resources of the DoubleTree by Hilton Miami
Airport & Convention Center is responsible for directing and
administering the Human Resources function. The incumbent is
responsible for implementation of H.R. strategies in partnership
with the General Manager and operating managers. Duties will
encompass the areas of recruitment and retention; training and
development; benefits administration; employee relations;
compensation; and safety and workers' compensation.
Education & Experience:
--- A minimum of 4-5 years of related progressive experience in a
hotel and/or Human Resources related field; or a 4 year college
degree; PHR or SPHR Certification helpful; but not required
--- Frequent hours sitting, occasional standing, walking/climbing
stairs, reaching, bending, Long hours sitting and walking
--- Sedentary work - Exerting up to 10 pounds of force frequently
or constantly to lift, carry, push, pull or otherwise move
--- Must be able to effectively communicate in English and Spanish
both verbally and in written form, with all level of employees,
guests and owners in an attentive, friendly, courteous and service
oriented manner. Bilingual fluency helpful required.
--- Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
--- Must be able to multitask and prioritize departmental functions
to meet deadlines.
--- Maintain high standards of personal appearance and grooming,
which include wearing nametags.
--- Maintain a warm and friendly demeanor at all times.
--- Must be computer literate with skills in Microsoft Office,
Power Point and Publisher.
--- Must be familiar with Payroll Systems.
DUTIES & FUNCTIONS
--- Develop, implement and administer Human Resources policies and
programs in accordance to DoubleTree by Hilton objectives and State
and Federal legal requirements. Policies and programs should foster
a positive work environment for all that is fair, productive,
respectful and consistent.
--- Assist management and executive team in effectively resolving
personnel problems, implementing disciplinary action, managing
employee performance and determining staffing needs.
--- Responsible for recruiting, interviewing and assisting in
selecting qualified employees to fill vacant positions.
--- Define, develop and oversee management development through
training programs for managers/supervisory personnel as well as
hourly employees. Training will include new employee on-boarding,
guest service training, skill training, regulatory training,
anti-harassment and anti-discrimination training.
--- Maintain company compliance with all existing governmental and
labor law reporting requirements.
--- Manage the administration of the workers compensation and work
with the employee leasing company and carriers appropriately on
--- Work effectively with the employee leasing company in response
to unemployment claims. Maintain an active role on the Hotel's
--- Conduct employee investigations when needed and address all
employee complaint/grievances within a timely manner.
--- Provide assistance, guidance and counseling to the General
Manager, leadership team and employees.
--- Prepare and develop a Human Resources budget.
--- Set-up and maintain competitive wage and benefit information.
Make appropriate recommendations for changes as merited.
--- Ensure managers and supervisors use coaching & counseling to
address performance concerns/issues. Administer the annual
performance review process and introductory reviews for new
--- Review, revise and update recruitment collateral, employee
handbook, Hotel S.O.P.'s and policies.
--- Manage all personnel files.
--- In-depth knowledge of employment labor laws, workers'
compensation, leave and administration, and OSHA regulations.
--- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate objectives.
--- Must be able to maintain confidentiality at all times - No
--- Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
--- Have complete knowledge of all policies, standards and
procedures of the department.
--- Be familiar with resort services, amenities, and outlets.
--- Maintain cleanliness of work area.
--- Available for work assignments outside of associate's customary
work schedule. This may include evenings, overnight, weekends and
--- Adherence to all safety rules and regulations.
--- Compliance with all resort policies and procedures and
described and communicated by management.
--- Additional duties as assigned by management
Keywords: DoubleTree by Hilton Hotel Miami Airport Conventio, Miami , Director of Human Resources, Human Resources , Miami, Florida
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